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Pearson Toyota

Newport News, VA

3.8
595 Reviews

12978 Jefferson Ave.

Newport News, VA

23608

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Showing 595 reviews

October 08, 2017

Wonderful!! My overall experience at Pearson Toyota was amazing! They were extremely helpful and made sure to give me the best deal. My dealer JJ Davidson was awe More

by Crystal757
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
"JJ" Davidson
October 04, 2017

Fantastic experience! The easiest car buying experience I've ever had! Alyx Carneal made it simple and had almost everything done before even stepping foot in the dealershi More

by AKania
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alyx
October 03, 2017

Great new car buying experience The team at Pearson are great to work with. All the staff (Allen, Greg, Shannon, and Walter) we worked with were the best we’ve encountered. Discussio More

by Dd489
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Allen, Greg, Walter, Shannon
September 29, 2017

Worked with me to prioritize repairs Turned out I needed $3,000 worth of repairs and replacements. This was far out of my budget. Service quickly informed me which repairs were vital, whi More

by Melissa1949
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephanie
September 23, 2017

Great Deals, Very Friendly We just purchased our third vehicle in 5 years from Pearson Toyota. We have always dealt with Jaymes Davidson. He couldn't be more friendly and plea More

by MBonafe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jaymes Davidson
September 21, 2017

Great Experience It is always a great experience dealing with Service Advisor Stephanie Marshall. She makes sure the service gets done correctly and in a timely manne More

by Phil
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephanie Marshall
September 20, 2017

Happy vehicle purchase James Davidson Sr was outstanding. Me and my family have worked with James before and I’ve always been pleased with his service. That’s why we came b More

by Cowboy Fan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Davidson Sr.
September 18, 2017

We Loved It- Go Celeste! We had THE best experience. Celeste was outstanding--she helped us weigh options by giving us realistic and level headed advice while also watching ou More

by LizandDavid
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Celeste, Marty
September 16, 2017

Very good Every person I interacted with was very polite. Lyndon was very helpful to get the vehicle I wanted at the price that worked for my budget. Toyota alw More

by Tb17977
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lyndon Ombac
September 14, 2017

Poor At Selling Down I started out looking at upgraded trucks, settled on a basic one, Was not told, until the delivery review, of the many differences in cheaper model. More

by bill1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sam, Desk Manager, FI Manager
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