Pearson Toyota
Newport News, VA
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Pleasant Experience My experience working with Jaymes was excellent. He was very professional, knowledgeable, answered all of my questions in a timely manner and delivere My experience working with Jaymes was excellent. He was very professional, knowledgeable, answered all of my questions in a timely manner and delivered everything he promised. The vehicle was ready, on time and the entire transaction was very efficient. I would definitely recommend this person and this dealership. More
10K Service I came in yesterday for 10k service on my Tacoma and I gotta say the experience was pleasant. Jeremy was very friendly and welcoming throughout the ap I came in yesterday for 10k service on my Tacoma and I gotta say the experience was pleasant. Jeremy was very friendly and welcoming throughout the appointment. I didnt pay attention to how long I was there but it must have been an hour so fairly quick for getting service maintenance. Also, while I was there I noticed Jeremy coming in and out of the waiting area to tell other customers about how service went with their vehicles and I gotta say I was impressed with how professional, friendly and knowledgable he was. Kudos! More
Professional and helpful The Pearson team wasn't in a hurry to make a sale. Instead they were concerned with me finding the right truck and took the time to explain features. The Pearson team wasn't in a hurry to make a sale. Instead they were concerned with me finding the right truck and took the time to explain features. Competitive pricing and a "can-do" attitude will bring me back and recommend them to my friends. More
Professional and nice They explain what was going be done and where very professional and fast on getting the job done. The waiting area was very clean, and so was the chil They explain what was going be done and where very professional and fast on getting the job done. The waiting area was very clean, and so was the child area. More
Never going back They lost my business for sales awhile back but the service department was still doing a ok job till the other day. I had an appointment at 10 for a They lost my business for sales awhile back but the service department was still doing a ok job till the other day. I had an appointment at 10 for a basic oil change and to check a tire. I arrived a couple minutes prior to appt time and like normal I went in to see the service person and was left standing there for almost 15 minutes before anyone came to help me. Then 3 hours later they came and said I had a nail in the tire and if I wanted fixed. 3 hours for a basic oil change and to repair a tire is just crazy. Guess I will have to try my luck somewhere else now. More
Best new car shopping experience ever Greg Sewell met us in the parking lot, listened carefully to understand our needs and desires, showed us several cars and helped us find the exact mat Greg Sewell met us in the parking lot, listened carefully to understand our needs and desires, showed us several cars and helped us find the exact match for our needs. He walked us through a variety of loan options to meet our needs, in a very open, frank and transparent process. He gave us a very competitive price without the endless haggling that is so common, and did his best to get us the top value possible for our trade-in. We have purchased about 15 cars over the years, and Greg was the best we've ever encountered -- head and shoulders better than the other dealers we visited in connection with this purchase. More
Very happy Pearson Toyota has a great environment when you first walk in. I spoke with Alyx before coming in. Very nice and professional young lady. She took her Pearson Toyota has a great environment when you first walk in. I spoke with Alyx before coming in. Very nice and professional young lady. She took her time and was patient with me to make sure all of my questions were answered before coming in. You don't come across many people in the car business that our honest from the get go and actually listen to everything you have to say. Lyndon was also great and showed me everything on the vehicle and finished the paperwork. If you're looking for a dealership that will have you 100% happy when leaving, go see Alyx at Pearson Toyota. Thank you to Alyx, Lyndon and Pearson for the best car buying experience I've ever had. More
Good repairs We have always had good service from Pearson's on our Prius which is why we always use them for all our repair and maintenance needs. We have always had good service from Pearson's on our Prius which is why we always use them for all our repair and maintenance needs. More
Great Service!!! Great service!! I was a very good and pleasant buying experience, Lyndon Ombac was very knowledgeable and very easy to work with...I definitely recomm Great service!! I was a very good and pleasant buying experience, Lyndon Ombac was very knowledgeable and very easy to work with...I definitely recommend Pearson Toyota!! More
My RAV4 Great, I drove away in exactly what I wanted. Still enjoying the RAV 4. Definitely will refer others to Pearson Toyota and to the experience that I ha Great, I drove away in exactly what I wanted. Still enjoying the RAV 4. Definitely will refer others to Pearson Toyota and to the experience that I had. More