Pearson Toyota
Newport News, VA
Filter Reviews by Keyword
By Type
Showing 595 reviews
Amazing customer service Ron was absolutely amazing to work with. Considering this was my first car purchase ever on my own, he walked me through the steps and made it very cl Ron was absolutely amazing to work with. Considering this was my first car purchase ever on my own, he walked me through the steps and made it very clear of the process and procedures. He made sure I was contempt with the purchase I made, and even checked up on me after to make sure the car was working well! More
It was a good experience. Great 10,000 Mile Service on my 2018 Camry. The Service folks were ready for me when I arrived and performed the work in a timely manner. The excellen Great 10,000 Mile Service on my 2018 Camry. The Service folks were ready for me when I arrived and performed the work in a timely manner. The excellent Customer Lounge makes waiting a comfortable experience. More
Rons the man. Great at going above and beyond making the deal. Very very understanding especially from someone who went thru a divorce. They pulled out all the tric Great at going above and beyond making the deal. Very very understanding especially from someone who went thru a divorce. They pulled out all the tricks in the book to give me the best deal possible. Put it this way my last 2 vehicles i purchased with a 0% APR. PEARSON'S came dang close to that on a used truck purcahse. The only complaint i have is one of the key remotes doesnt work and i have to come out of pocket to fix it and thats after the 2nd day of ownership. More
Very patient! Giving I was having problems with credit, he was very patient and relaxed the whole time. He did everything he could to make the deal, and still was v Giving I was having problems with credit, he was very patient and relaxed the whole time. He did everything he could to make the deal, and still was very social and welcoming about it. Didn’t seem to feel stressed through the whole deal. More
Ron is so easy going! I met Ron and instantly knew he was laid back. He allowed me to test drive and ask 1000 questions and had an answer for every single one. I will defi I met Ron and instantly knew he was laid back. He allowed me to test drive and ask 1000 questions and had an answer for every single one. I will definitely rwfer friends and family to Pearson and to Ron. More
Great service as always! The service I receive at Person Toyota is always top notch. The ONLY thing I can really say that could use improvement is that I wanted to add a car The service I receive at Person Toyota is always top notch. The ONLY thing I can really say that could use improvement is that I wanted to add a car wash and detail to my appointment, but for any day that I picked, there was no one available. We have paid others to do it in the past, and it was a waste of money, but the last time Toyota did it, my husband and I were very pleased with the end results, and we wanted to have it done again when we just had our car inspected; however, again, there was no one available for ANY time slots we chose. If you are going to offer that, and I do hope you continue to offer it, it would be nice to have people available to do it. I would much rather pay you guys to do it properly than pay to have someone at Auto Bell to do half wit job on it! More
Great info, no pressure = happiness Ron was very helpful in viewing, test driving and pricing options that were not on the lot the day I came to visit. Ron was very informed, energetic Ron was very helpful in viewing, test driving and pricing options that were not on the lot the day I came to visit. Ron was very informed, energetic about the products and services Pearson offers. More
“ Exceeds Expectations!” This dealership was top notch! Ron went above and beyond to make sure I purchased the truck I was most comfortable with. He gave me suggestions and This dealership was top notch! Ron went above and beyond to make sure I purchased the truck I was most comfortable with. He gave me suggestions and his advice, but was in no way pushy what-so-ever. After I decided on a truck the process was surprisingly great Ron was very patient due to a small bump in the road on my part. So quick and professional. I felt like family by the end of the whole process! I would recommend Ron to anyone who is looking for a new or used vehicle. More
Superior Experience Ron was very resourceful, friendly, and no-haggle. It was refreshing to step into a relaxed, no-pressure environment. After multiple quotes from To Ron was very resourceful, friendly, and no-haggle. It was refreshing to step into a relaxed, no-pressure environment. After multiple quotes from Toyota dealerships in the Hampton Roads area, I received the best price leasing a 2018 Toyota Tacoma here. I dealt with Ron specifically and I would highly recommend him. More
EXCELLENT customer service Greg Sewell was absolutely wonderful with his help! He helped me view vehicles and was not pushy at all. In fact, when I decided to go with a differ Greg Sewell was absolutely wonderful with his help! He helped me view vehicles and was not pushy at all. In fact, when I decided to go with a different "Make" at a different dealership, he was still supportive! I HIGHLY recommend this dealership!! More