Pearson Toyota
Newport News, VA
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Camry 100k service/ parts dept My 100k service for my camry went fine. The customer service people are always very nice, transparent with the service details and explain the detail My 100k service for my camry went fine. The customer service people are always very nice, transparent with the service details and explain the details for the multipoint inspection. I have always had great service while at Pearson Toyota. However, I opted to not have Pearson Toyota perform an engine coolant change per the 100k service internal and chose to perform this elsewhere due to the cost. When I went to the parts department to ask for Toyota brand engine coolant I was sold 1 gallon of 50:50 super long life pink engine coolant. The parts representative should have known how much engine coolant I would need to perform the change as 1 gallon is about half the required amount in the radiator (he even asked what year and model car I had). Next time I buy parts from Pearson Toyota I will need to have a detailed list of what I need and not trust them to know what I need... More
great experience Went in to buy a new Toyota. Shannon went above and beyond finding me the exact truck I wanted. The entire staff made the car buying experience wort Went in to buy a new Toyota. Shannon went above and beyond finding me the exact truck I wanted. The entire staff made the car buying experience worth my time. I would recommend anyone looking for a new or used vehicle to go to Pearson. They honored my military service and gave me a military discount which made my decision to buy here easy. Thank You Pearson!!!!!!!!!!!!! More
Great Experience Throughout the Entire Process! When we walked into Pearson’s Toyota, we knew what we were looking for but dreaded having to deal with a pushy car saleman. However, we really had a g When we walked into Pearson’s Toyota, we knew what we were looking for but dreaded having to deal with a pushy car saleman. However, we really had a good experience. Ron was definitely very knowledgeable, patient and helpful throughout the entire process. Even after we had purchased the vehicle he was committed to ensure we were well taken care of. If you know what you are looking for, I definitely recommend speaking with a representative from Pearson’s Toyota. More
Simply Simple I traded my used car in and got the best value towards my new car. They handled everything in a matter of a couple of hours. It was a pleasurable expe I traded my used car in and got the best value towards my new car. They handled everything in a matter of a couple of hours. It was a pleasurable experience with the sales, finance, and car staff. They were very efficient and informative. I would recommend them to anyone and I am very pleased with my car. More
Phenomenal Experience - like no other! Wasn't looking forward to the annoying "buying a new car" experience. Shannon's professionalism, knowledge and pressure-free attitude was amazing! W Wasn't looking forward to the annoying "buying a new car" experience. Shannon's professionalism, knowledge and pressure-free attitude was amazing! Will go back! More
Best Experience Ever! I was beyond thrilled with my experience with Pearson Toyota. Ron Tomaino greeted my husband and I with open arms and listened to everything that we w I was beyond thrilled with my experience with Pearson Toyota. Ron Tomaino greeted my husband and I with open arms and listened to everything that we wanted. I never expected to leave with a brand new vehicle especially with our budget, but they made it happen. I was able to drive away in my dream car, no joke, within a few hours! Everyone was pleasant and the dealership was clean and welcoming. The lounge was nice and stocked with beverages and snacks. Peason Toyota and their staff have earned my loyalty for sure! I would highly recommend anyone in the market for a new vehicle to go see Ron and Greg at Pearson, you will not be disappointed! More
Accident turned into a blessing By far, the best car buying experience I've ever had. Incredible service, and knowledgeable friendly staff. Facility was clean and open, lounge availa By far, the best car buying experience I've ever had. Incredible service, and knowledgeable friendly staff. Facility was clean and open, lounge available with snacks and coffee/water, whatever. The team enjoys the numbers game. Finding a way to get your monthly payment where you want it is what they seem to do outside of work. It really was incredible to watch them scour the horizon for deals and rebates, refunds and discounts. Ron Tomaino in particular took care of us, and Greg at the desk, the sales manager, was going above and beyond. It was an amazing experience and I will follow Pearson for years to come. I couldn't be happier. More
Ron is great! He was very friendly and easy to work with. He was patient and willing and ready to answer any questions we may have. He loves his job and it shows t He was very friendly and easy to work with. He was patient and willing and ready to answer any questions we may have. He loves his job and it shows throughout the process. We strongly recommend him! More
HASSLE FREE JOHN SPAIN MADE THIS PURCHASE STRAIGHTFOWRARD WITH NO PRESSURE. PURCHASE A 2018 CAMRY AND I'M STILL LEARNING ALL THE ELECTRONICS. WORKED WITH PEASRON JOHN SPAIN MADE THIS PURCHASE STRAIGHTFOWRARD WITH NO PRESSURE. PURCHASE A 2018 CAMRY AND I'M STILL LEARNING ALL THE ELECTRONICS. WORKED WITH PEASRON FOR MANY YEARS AND HAVE NEVER BEEN DISAPPOINTED More
A Great Experience Where do I begin? Ron was very sociable and had a relaxing personality. He made you feel at ease in what is often a high pressure environment. Ron was Where do I begin? Ron was very sociable and had a relaxing personality. He made you feel at ease in what is often a high pressure environment. Ron was also knowledgeable about the vehicle, and answered any questions we had quickly and efficiently. I did not feel like I was buying a car and then immediately being rushed out. Ron made sure I was introduced to everyone for future reference, and everyone was very friendly. The entire staff as a whole worked together well and created a calm and fun atmosphere. Overall, it was a great experience! More