Pearson Pre-Owned

Accommodating Management and sales associates were accommodating and pleasant, and made my first car-buying experience as stress-free as possible. They took the tim Management and sales associates were accommodating and pleasant, and made my first car-buying experience as stress-free as possible. They took the time to educate me, and to work with my family. They were all fair, honest, and accommodating. I highly recommend their business. More

Pleasant and Professional Experience The purchase experience was hassle-free and very professional. Mr. Eggleston provided great service and attentiveness. I would recommend this dealersh The purchase experience was hassle-free and very professional. Mr. Eggleston provided great service and attentiveness. I would recommend this dealership and salesperson to family and friends without hesitation. More

Great Service The staff at Pearson Pre-Owned really helped me and made sure I left with the proper vehicle for my needs. They answered all of my questions and made The staff at Pearson Pre-Owned really helped me and made sure I left with the proper vehicle for my needs. They answered all of my questions and made sure I got a proper deal. After talking with them through the phone the days leading up to my purchase, I was able to walk in and drive out with the ideal car for me in just a few hours. Special thanks to Ken Eggleston for the great service. More

Great experience After being a little nervous about being the market for a new vehicle, I stopped by Pearson Preowned car dealership after checking out some the invent After being a little nervous about being the market for a new vehicle, I stopped by Pearson Preowned car dealership after checking out some the inventory online. Once I found what I was interested in I headed up there to check them out. I was greeted warmly by the staff and wasn't rushed with my decision like some salesman tend to do. I was able to move at my own pace and pick out the vehicle I wanted. Overall I had a wonderful experience and would definitely recommend and looking for a quality vehicle to stop by. #thisplaceisawesome More

Utter Incompetence I purchased a 2012 Ford Fusion (with only 51k mi or so) from Pearson Pre-Owned in early August 2015. Within 2 days the check transmission/powertrain l I purchased a 2012 Ford Fusion (with only 51k mi or so) from Pearson Pre-Owned in early August 2015. Within 2 days the check transmission/powertrain light came on and the transmission was jerky and problematic. I brought the vehicle in to the service dept no less than three times in the next 4 weeks, and every time I was told there were "no issues" or that they "recharged" the transmission. Andy, the salesperson who sold me the vehicle, is very nice and has done his best. But, the transmission/powertrain light is still coming on and the transmission is still not functioning properly. The service dept does not communicate with the rest of Pearson Pre-Owned, and so none of the reps can ever tell me what sort of work was done on the car--I have to speak to the service dept directly. Now that 30 days have passed, I'm told I have to take the car to Pearson Hyundai, who, in turn, told me I should make an appointment with Sheehy Ford. The entire situation is a mess and Pearson Pre-Owned has been nothing but trouble and excuses. I strongly advise against doing any business with them. More

I purchased 2 used vehicles from Pearson pre-owned. Within 6 months, I have had to take in one of my vehicles into the shop twice because the check engine light came on. I was "taken to the cleaners" w Within 6 months, I have had to take in one of my vehicles into the shop twice because the check engine light came on. I was "taken to the cleaners" when they told me what was wrong and instead of paying close to a thousand dollars (which is what they said it would cost to fix it) I paid a few hundred at another auto shop. I even pay extra a month to get their "high-end" warranty. What a crock! Don't shop here unless you want to have issues. Their customer service is horrible and my wife has been treated rudely and even hung up on by their staff, simply for trying to get in touch with the service department. More

This dealership employs a bunch of incompetent, pathological liars. Shane has repeatedly lied to us concerning the simple repairs of our newly purchased used vehicle. Each passing day we have been pathological liars. Shane has repeatedly lied to us concerning the simple repairs of our newly purchased used vehicle. Each passing day we have been met by more lies and more incompetence. To detail them all here would take too much space. As of today they have STILL not completed repairs/incompetent breakages of my car. My trust level of this dealership and it's employees is 0, if not a negative number. If you are looking to buy a used car, do not come to Pearson PreOwned, in fact run far, far away. More

My entire experience with Pearson Pre-Owned could not have gone any smoother. I walked in knowing exactly what I was looking for and had all the information I needed. Both Kenny and Justin were able to a have gone any smoother. I walked in knowing exactly what I was looking for and had all the information I needed. Both Kenny and Justin were able to answer any doubts (if/when they arose) and helped me to choose a car that was perfect for me and my budget. They were patient and helpful and made my car buying experience easy instead of a headache. More