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Pearson Nissan Of Ocala - Service Center

Ocala, FL

4.6
3,905 Reviews

3,905 Reviews of Pearson Nissan Of Ocala - Service Center

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February 04, 2025

Very professional and caring went the extra mile in trying to work with my extended insurance company Endurance . Out come not what I wish for but not because y'all didn't try. Just a bad company Endu More

by TSHRABAL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vanessa Dean
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 03, 2025

Service process was exceptional! The wait was a little long but all were very professional. More

by SLROBINSON329
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cristina Rosario
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 02, 2025

I have been dealing with Jimmy at Pearson Nissan for 15 years and I have always had great experience. I will only buy Nissan vehicles because of how well I am treated and I can trust that my vehicles are t More

by Jen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy Morejon
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 31, 2025

The best service I ever had. You guys are great from start to finish. Keep up the great work you guys do. Very impressed. . Will tell everyone to use your service. Exceptional. More

by TYSONCLEO1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy Morejon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Isaac Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zachary McQuaig
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samantha Ziegaus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vanessa Dean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cristina Rosario
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 31, 2025

Was disappointed that no one came to talk to me about extra service that was being recommended via text message. Also service advisor never talked to me after appointment to explain total charges. I had More

by JAMMITT55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vanessa Dean
4.0
This rating includes all reviews, with more weight given to recent reviews.
January 31, 2025

Loved the staff and service. They could not figure out what was going on so asked that I return if the issue persisted, which it did. They very happily replace the part causing More

by TVIDAL47
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vanessa Dean
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 31, 2025

Great Great Great Great Great Great Great Great Great Great Great Great Great Great Great Great Great Great More

by Garth Fletcher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chloe Sessler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samantha Ziegaus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vanessa Dean
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 31, 2025

I bought my vehicle fairly recently and my started to make an awful noise. I took it into Nissan to have them look at it! The service center was exceptional, prompt, and seamlessly. They went above and b More

by Alyssa
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Ziegaus
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 26, 2025

They did a good job, and I got right in. Found them to be very friendly too More

by hackerpoppop
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vanessa Dean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 28, 2025 -

Pearson Nissan Of Ocala responded

"Thank you for the kind feedback! We’re so happy to hear that everything went smoothly and that our team’s friendliness stood out. We appreciate your support and look forward to welcoming you back again soon!"

January 26, 2025

I paid for checking fan problem and paid for filter but still have same problem No different so I paid for nothing and have same problem More

by JEROMEGARIEPY
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
Chloe Sessler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vanessa Dean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 28, 2025 -

Pearson Nissan Of Ocala responded

"We’re sorry to hear about your experience and that the issue with your fan problem hasn’t been resolved. That’s certainly not the level of service we aim to provide. Please give us a chance to make this right—reach out to us so we can review your visit and work toward a solution. Your satisfaction is important to us, and we appreciate the opportunity to address this."

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