Pearson Nissan Of Ocala - Service Center

Samantha/Venessa, in Service performed above and beyond. .. She is and was the best experience I've ever had in the automobile industry.... She was without provocation, and/or procrastation. Your organiz .. She is and was the best experience I've ever had in the automobile industry.... She was without provocation, and/or procrastation. Your organization because of Samantha/Venessa are the Hallmark of the industry. More

The people I interacted with were kind courteous knowledgeable professionals and made me want to come back for my next car purchase. knowledgeable professionals and made me want to come back for my next car purchase. More

Customer service was excellent from the advisor and service. At least all that was said to me and the service that was provided. service. At least all that was said to me and the service that was provided. More

The employee's are interested in helping the customer too resolve there problem . With me they went the extra mile . resolve there problem . With me they went the extra mile . More

I think it wad an awesome experience. And I love this dealership and all that it brings And I love this dealership and all that it brings More

This dealership has caused significant damage to my trucks engine, which previously had no leaks. I genuinely believe that many of the positive reviews are artificially inflated by dealership employees trucks engine, which previously had no leaks. I genuinely believe that many of the positive reviews are artificially inflated by dealership employees to enhance their ratings. After they replaced the valves and gasket, I returned my truck due to a leak, and I was led to believe that if I removed my rating, they would rectify the problem they had created. They also failed to inform me potential further issues. I would strongly advise against taking your vehicle to this establishment for service. Additionally, I must highlight that Jimmy, the service manager, exhibits rudeness and hostile demeanor when confronted about their mistakes. After spending $3,400.00 in just one month, my truck has become worse and unsafe, leading me to vow never to own a Nissan again. Reporting any incidents to Nissan corporate is futile, as they do not prioritize customer concerns. Furthermore, the Service Manager displayed unprofessional behavior by laughing and making dismissive comments towards my 76-year-old mother when she inquired about his laughter, stating it merely in his head and none of her concern. More

Prompt, courtesy and professional. I was new to this dealer and was treated as if I had been working with them forever. I was new to this dealer and was treated as if I had been working with them forever. More

Service attendant was pleasant, understanding and helpful. One of the reasons I bought a new car there. helpful. One of the reasons I bought a new car there. More

Everyone is so professional friendly and kind at this Nissan dealership. The manger Jeff is so awesome that it shows in all his employees. Nissan dealership. The manger Jeff is so awesome that it shows in all his employees. More

Isaac is so genuine. Thankful he made me smile that day. He even made me coffee☺️ Thankful he made me smile that day. He even made me coffee☺️ More