Back

Pearson Nissan Of Ocala - Service Center

Ocala, FL

4.6
3,834 Reviews

3,834 Reviews of Pearson Nissan Of Ocala - Service Center

Sort by
March 25, 2023

The service advisor was very attentive and in details explained what was the process in accordance with the problems indicated in the vehicle, to my surprise the vehicle was repaired right away. More

by VI596ANGEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cristina Rosario
Mar 28, 2023 -

Pearson Nissan Of Ocala responded

Thank you for the kind review! We're happy to hear our team was helpful to you and we hope you won't hesitate to reach out if we can be of service again in the future! - Pearson Nissan of Ocala

March 25, 2023

Well organized, very professional clean. Everyone appeared to be very knowledgeable and was able to take care of our needs. More

by ELLEN.NEMER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaac Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2023 -

Pearson Nissan Of Ocala responded

Ellen, thank you for the positive feedback about your recent visit here at Pearson Nissan of Ocala! We appreciate your business and hope we have the opportunity to serve you again in the future!

March 24, 2023

They over charged me times for my oil change and I have decided not to go back there for service. They also did not provide a oil change sticker for me to see the date of my last oil change. More

by JACKIEU711
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not listed
Mar 24, 2023 -

Pearson Nissan Of Ocala responded

Thank you for the review. We appreciate you taking the time to share this feedback with us and will make sure it gets addressed with our team. If you'd like to discuss any of these concerns in greater detail, please feel free to contact me directly at your earliest convenience. Respectfully, Nia Orona - Owner Loyalty Manager - (352) 622-4111

March 24, 2023

Best dealership and great customer service Always put customers first Will go back to them More

by DIANE.GUINN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy Morejon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Isaac Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2023 -

Pearson Nissan Of Ocala responded

Thank you for the kind review, Diane! We're honored to receive your support and look forward to your next visit with us here at Pearson Nissan of Ocala!

March 24, 2023

I have always been happy with the service and the people at this dealership. When I picked up my car this visit my driver side window and door were filthy as if the mechanic never cleaned up after himself. More

by DLG8866
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaac Velazquez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2023 -

Pearson Nissan Of Ocala responded

Thank you for your honest review. We apologize for the condition of your car during pick-up but are happy that we were able to correct the issue. We hope to provide you with a 5-star visit next time. -Pearson Nissan of Ocala

March 24, 2023

Very efficient and an overall good experience. Brian Collins was a real asset to Pearson. More

by JDHARDEMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Collins
Mar 27, 2023 -

Pearson Nissan Of Ocala responded

Thank you for the kind review! Brian & the team hope to see you again next time here at Pearson Nissan of Ocala!

March 24, 2023

Christina took time to talk with me as I had wanted Zack to assist me. He was not on duty when my car was delivered to Nissan. She assured me that I would be happy with the work being done. She was very pol More

by SANBORN0518
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina
Mar 27, 2023 -

Pearson Nissan Of Ocala responded

Thank you for sharing your experience, Marion! Christina & the team appreciate your feedback and hope you won't hesitate to reach out the next time we can be of assistance! - Pearson Nissan of Ocala

March 24, 2023

Vanessa Dean is my go to person. She is outstanding. I’ll be back for my next oil change More

by Jackeelou44
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Vanessa Dean
Mar 27, 2023 -

Pearson Nissan Of Ocala responded

Vanessa appreciates your kind words, Jackee! It makes our day to have you as a customer and we look forward to seeing you again! Thank you! - Pearson Nissan of Ocala

March 20, 2023

Very efficient and pleasant. Very attractive dealership. My car was ready exactly when they said it would be. washed on the outside. All very good. More

by PEGASUS.STUD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaac Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2023 -

Pearson Nissan Of Ocala responded

We appreciate your wonderful five-star review! Our team hopes to see you again in the future! Thank you! - Pearson Nissan of Ocala

March 19, 2023

I bought my car in to this dealership for service over the last five years and have been very pleased with the level of care and service they have provided. More

by KCLATTERBUCK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina Rosario
Mar 22, 2023 -

Pearson Nissan Of Ocala responded

We appreciate your loyalty and five-star rating! We look forward to assisting you again for many more years! Thank you so much! - Pearson Nissan of Ocala

...
89
...