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Pearson Nissan Of Ocala - Service Center

Ocala, FL

4.6
3,813 Reviews
Call Service Center (352) 622-4111

3,813 Reviews of Pearson Nissan Of Ocala - Service Center

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July 03, 2023

Everyone was very nice, exhibited hospitality and informative through out the process of waiting for my car to be serviced More

by Lwil64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vanessa Dean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The was a young lady that I can’t
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Jul 05, 2023 -

Pearson Nissan Of Ocala responded

Thank you for the positive feedback! We're glad to hear that our team at Pearson Nissan of Ocala provided excellent service and we hope to see you again in the future!

July 02, 2023

everyone was just greatisaac kept me informed the whole time. and he remembered me from last time i was there. good man More

by JWSLAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaac Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 03, 2023 -

Pearson Nissan Of Ocala responded

Thank you for the kind words! We're glad Isaac provided excellent service and made your visit memorable. We appreciate your support, and we look forward to assisting you again in the future at Pearson Nissan of Ocala! Have a wonderful day!

July 02, 2023

Sold the car, so I don’t have to deal with the treatment I received any more. I believe the guys name was Jimmy who said the good thing was he never have to see me again. More

by SFREDERICKS1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jimmy Morejon
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 05, 2023 -

Pearson Nissan Of Ocala responded

I'm sorry to hear about the treatment you received. We never want our customers to feel disrespected or unappreciated. If there's anything more we can do for you, please don't hesitate to reach out. Thank you for bringing this matter to our attention. Best, Nia Orona - Owner Loyalty Manager - (352)622-4111

July 02, 2023

Fast, virtuous service. They were very nice and explained things about my car as well as my coverage. I appreciate them doing this. More

by PURPLHANDZ
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Beck
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Jul 05, 2023 -

Pearson Nissan Of Ocala responded

Thank you for the great review! We're glad to hear that our team at Pearson Nissan of Ocala provided fast and courteous service. It's always important to us that our customers feel informed about their cars and coverage. Drive safely, and we hope to see you again in the future!

July 01, 2023

Always courteous & helpful. Never a problem with the service. Will return there for further service & routine maintenance. More

by WOODSTOK48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaac Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 03, 2023 -

Pearson Nissan Of Ocala responded

Thank you for the positive feedback! We're glad to hear that our team at Pearson Nissan of Ocala provided you with courteous and helpful service. We appreciate your support and look forward to assisting you with any future service or maintenance needs. Have a great day!

July 01, 2023

My service rep Brian was friendly, work was done in a reasonable amount of time. Customer service area was comfortable, all in all the recall repair visit was handled very well. More

by TLDAILEY53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Collins
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Jul 03, 2023 -

Pearson Nissan Of Ocala responded

Thank you for the great review! We're glad to hear that Brian provided friendly service and that your visit went smoothly. Take care and please don't hesitate to reach out if our Pearson Nissan of Ocala team can assist you again in the future!

June 30, 2023

Service was terrific. Car was immediately taken and inspected. Repairs done promptly and correctly.thanks. More

by JUMPALL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zachary McQuaig
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 03, 2023 -

Pearson Nissan Of Ocala responded

Thanks for the great review! We're happy to hear that our team at Pearson Nissan of Ocala provided you with prompt and excellent service. If there's anything else we can do for you in the future, just let us know. Drive safely!

June 30, 2023

I have had great service from day one with Pearson Nissan. I have no complaints. As always thank you to the staff. More

by The Allen's
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy Morejon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Isaac Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 03, 2023 -

Pearson Nissan Of Ocala responded

Thank you for the positive review! We're thrilled to hear that you've had a great experience with Pearson Nissan of Ocala from day one. Our staff appreciates your kind words and support. Drive safely!

June 29, 2023

The team gave outstanding service when my car had to be fixed . I really appreciate how they took care of the situation, great job More

by ANSERJANE
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Samantha Ziegaus
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 30, 2023 -

Pearson Nissan Of Ocala responded

Thank you for the review! We're glad to hear that our team provided outstanding service and took care of your car. We appreciate your kind words and hope to see you again at Pearson Nissan of Ocala!

June 28, 2023

Isaac was great. Takes the time to listen to any questions I have and answers any concerns I have. Always makes me feel welcome. Service was quick. Would defini More

by IOERV1
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Isaac Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 29, 2023 -

Pearson Nissan Of Ocala responded

We're so glad to hear that you had a great experience with Isaac at Pearson Nissan of Ocala! Isaac is a valuable team member in our team and he will be happy to hear this feedback. Thank you for recommending our services. We appreciate your support and hope to see you again in the future! Drive safely!

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