Pearson Nissan Of Ocala - Service Center

Vanessa was extremely pleasant to work with. She addressed all of my needs in a professional manner. Would highly recommend her in the dealership. She addressed all of my needs in a professional manner. Would highly recommend her in the dealership. More

Very quick and polite people in the service center. Service was very fast and pleasant. I was treated very well. Service was very fast and pleasant. I was treated very well. More

One star because of the service manager. Service advisor Vanessa was very good. Manager was extremely rude and very unprofessional. Needs to go to diversity training or replace him. Kind Service advisor Vanessa was very good. Manager was extremely rude and very unprofessional. Needs to go to diversity training or replace him. Kind in front of the dealership management staff but not to a customer. Wasn't even worth the one star. In my many years I have never run into a individual like him. So sad. I called the dealership,yesterday and today, left a message for Miles and/or the GM to call me regarding a employee. That was the message I left/no call back as of 3:00pm today December 28, 2025. More

I purchased my car at Pearson and took it in for its first oil change. The process was friendly and efficient. So far I am very happy with my purchase and the service. first oil change. The process was friendly and efficient. So far I am very happy with my purchase and the service. More

Amazing customer service. Vanessa is the best. Very knowledgeable and is always eager to help. Vanessa is the best. Very knowledgeable and is always eager to help. More

I asked to check tire system because it kept register low pressure when I checked the back left tire with tire gauge. This was when Ibwas getting an oil change and tire rotation. It is always lower than my pressure when I checked the back left tire with tire gauge. This was when Ibwas getting an oil change and tire rotation. It is always lower than my tire gauge. I can’t trust the TM system, I even got a msg from Nissan saying the left back tire was low when it swing More

Pearson Nissan has always helped us with our car repairs. Vanessa has always been very helpful and friendly. She is very professional as well! Vanessa has always been very helpful and friendly. She is very professional as well! More

Great customer service and communication to fix a minor issue! Vanessa Dean and Gian Carrara, along with other staff members, worked hard to ensure the issue was taken care of in a timely manner and done w issue! Vanessa Dean and Gian Carrara, along with other staff members, worked hard to ensure the issue was taken care of in a timely manner and done well. More

I have taken my Nisson since 2018 never had a issue or complaint always on time and to schedule is not a long wait also coupons on line save little complaint always on time and to schedule is not a long wait also coupons on line save little More

Nice pleasant people, clean friendly people. They tried there best to fix my car but it wouldn't act up so they told me bring it back leave overnight. They tried there best to fix my car but it wouldn't act up so they told me bring it back leave overnight. More