Back

Pearson Nissan Of Ocala - Service Center

Ocala, FL

4.6
3,811 Reviews

3,811 Reviews of Pearson Nissan Of Ocala - Service Center

Sort by
July 15, 2023

You guys replaced my air compressor but because I tile you what was wrong with my air compressor and you didn’t do a diagnostics now you want to charge me because the compressor is making a noise total jo More

by Never by another Nissan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Isaac Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 24, 2023 -

Pearson Nissan Of Ocala responded

I'm sorry to hear about the issue you experienced with your air compressor. We strive to provide accurate diagnostics and efficient repairs, so it's disappointing that we missed the mark in this case. I would like to personally assist you with resolving this matter, so please reach out to me at your earliest convenience. Thank you, Nia Orona - Owner Loyalty Manager - (352)622-4111

July 15, 2023

Isaac has listened and taken care of my concerns about my truck. He is a stellar service advisor More

by ELLISMELISSA457
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaac Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 18, 2023 -

Pearson Nissan Of Ocala responded

Thank you for reaching out and sharing your positive experience with Isaac, We truly appreciate your kind words and are delighted to hear that he took excellent care of you at Pearson Nissan of Ocala! We'll see you next time!

July 15, 2023

We got what we paid for. The place was clean and quiet. they did an adequate job. More

by IMPAVIDAMUSA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy Morejon
4.0
This rating includes all reviews, with more weight given to recent reviews.
Isaac Velazquez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Zachary McQuaig
4.0
This rating includes all reviews, with more weight given to recent reviews.
Samantha Ziegaus
4.0
This rating includes all reviews, with more weight given to recent reviews.
Vanessa Dean
4.0
This rating includes all reviews, with more weight given to recent reviews.
Cristina Rosario
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charles Beck, Brian Collins
Jul 18, 2023 -

Pearson Nissan Of Ocala responded

We appreciate your honest feedback. We hope to provide five-star care next time and encourage you to reach out if you have additional information to share that will improve future visits. Thank you! - Pearson Nissan of Ocala

July 14, 2023

Everyone was very helpful and professional. The quality of service my vehicle received was great but the waiting area was a bit too cold. Thankfully I am a regular customer and knew to bring a More

by STACEYTICHELAAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaac Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 14, 2023 -

Pearson Nissan Of Ocala responded

Thanks for the shout out to Isaac and our team! We're glad you had a great experience at Pearson Nissan of Ocala. Your feedback is appreciated, so thanks for sharing your thoughts with us.

July 14, 2023

Polite, knowledgeable and quick. Pearson Nissan diagnosed the problem with my car and had it back in the road in no time! More

by Mahee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zachary McQuaig
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 18, 2023 -

Pearson Nissan Of Ocala responded

Thank you for the great review! We're glad to hear that Pearson Nissan of Ocala was able to diagnose and fix your car quickly. Drive safely, and we hope to see you again in the future!

July 14, 2023

Prompt service and good work. Told them what needed to be done and it was without any issues. More

by JAP01132000
Recommend Dealer
Yes
Employees Worked With
Isaac Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 17, 2023 -

Pearson Nissan Of Ocala responded

Thank you for reviewing your recent visit here at Pearson Nissan of Ocala! We appreciate your business and hope we can be of service again in the future!

July 14, 2023

I called the day before and was able to get an appointment the next day. My vehicle was serviced quickly and all employees were polite and professional. I will defintely be back! More

by GEORGERAB2010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaac Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Hinkle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 17, 2023 -

Pearson Nissan Of Ocala responded

Thank you for choosing Pearson Nissan of Ocala! Our team appreciates your kind words and looks forward to seeing you again in the future. Take care!

July 13, 2023

I had to pick up a friend from surgery. My battery died. After a jump start I appeared at the dealership w/o an appointment, but they took care of my needs and I was able to get my friend o More

by DNADEAU0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zachary McQuaig
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Collins
Jul 17, 2023 -

Pearson Nissan Of Ocala responded

Thanks for choosing Pearson Nissan of Ocala! We're happy to hear that our team was able to help you out in a pinch. We'll see you next time!

July 13, 2023

The staff at the dealership are always friendly and do their best to accommodate the customers needs. I've been very impressed with the level of quality service I have received. More

by CVMARCELLO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vanessa Dean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charles Beck, Brian Collins
Jul 17, 2023 -

Pearson Nissan Of Ocala responded

We are so glad to hear you've been impressed with our team's efforts at Pearson Nissan of Ocala! We're here for all your automotive needs. Thanks a ton for the review and we'll see you next time!

Jul 17, 2023 -

CVMARCELLO responded

You are most welcome!!

July 13, 2023

Great experience everytime I bring my vehicle in with Isaac Velazquez. I will recommend him More

by Santiago
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaac Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 17, 2023 -

Pearson Nissan Of Ocala responded

Thank you for sharing your positive experience with Isaac at Pearson Nissan of Ocala! We're thrilled to hear that he provides you with great service when you bring your vehicle in. We appreciate your recommendation and are grateful for your support. If you have any other feedback or need further assistance, please don't hesitate to reach out. We're here to help!

...
69
...