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Pearson Nissan Of Ocala - Service Center

Ocala, FL

4.6
3,811 Reviews
Call Service Center (352) 622-4111

3,811 Reviews of Pearson Nissan Of Ocala - Service Center

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July 18, 2023

Great however if a service is going to take more than 2 hours a courtesy vehicle should be available. I was there from 9 am until almost 2pm. It was a very exhausting day. More

by KWANDAPOITIER94
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
No one
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Jul 24, 2023 -

Pearson Nissan Of Ocala responded

Thank you for sharing your feedback with us. We appreciate your patience during your visit and apologize for any inconvenience caused by the wait time. Your comments have been noted, and we will take them into consideration as we continue to improve our services. If there's anything else we can assist you with in the future, please don't hesitate to reach out. Respectfully, Nia Orona - Owner Loyalty Manager - (352)622-4111

July 17, 2023

The service received during my visit was prompted, detailed, explicit in their recommendations regarding maintenance follow up. More

by FJBANCHON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaac Velazquez
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 18, 2023 -

Pearson Nissan Of Ocala responded

Thank you for sharing your positive experience with us! We're glad to hear that our team at Pearson Nissan of Ocala provided prompt and detailed service, along with helpful maintenance recommendations. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Have a great day!

July 17, 2023

I brought my Nissan in for a recall and the technician did an excellent job I would highly recommend them More

by rblanchard24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Hinkle
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 17, 2023 -

Pearson Nissan Of Ocala responded

Thank you for the kind review! We're glad to hear that our team did an excellent job with your Nissan recall. We appreciate the recommendation and hope to see you again at Pearson Nissan of Ocala in the future! Drive safely!

July 17, 2023

Good service and good customer relations. Good experience overall. Like taking my car there for service. More

by LILLYHRNDZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cristina Rosario
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 17, 2023 -

Pearson Nissan Of Ocala responded

Thank you for the great review! We're happy to hear that you had a positive service experience at Pearson Nissan of Ocala. Our team appreciates your support and looks forward to assisting you again in the future. Drive safely!

July 17, 2023

Pearson Nissan came to our rescue and we are very thankful. They went above and beyond to help us get back on the road when we needed it most! More

by SHARI.CUTLIP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy Morejon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Isaac Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zachary McQuaig
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samantha Ziegaus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vanessa Dean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cristina Rosario
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charles Beck, Brian Collins
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Jul 17, 2023 -

Pearson Nissan Of Ocala responded

Thank you for the positive review! We're glad that our team at Pearson Nissan of Ocala was able to assist you and get you back on the road. Your kind words mean a lot to us. Drive safely, and we hope to see you again in the future!

July 16, 2023

They were great on my visit. They found the issue and made it a pleasant and quick visit. More

by GREGENGLE12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaac Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Only there for service and Isaac was great
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Jul 18, 2023 -

Pearson Nissan Of Ocala responded

Thank you for the 5-star review! We're delighted to hear that our team provided exceptional service during your visit. We appreciate your kind words and hope to see you again! - The Pearson Nissan of Ocala Team

July 16, 2023

This is more about the man that worked on my car. He was amazing! I can't remember his name off hand but, I love him and he made me feel attended too. I trusted him with my car 100 percent! More

by Bcarpie84
Recommend Dealer
Yes
Employees Worked With
Can't remember his name
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Jul 18, 2023 -

Pearson Nissan Of Ocala responded

Thank you for the kind words! We're happy to hear that our team provided such an amazing service experience. Your trust means a lot to us, and we appreciate your support. Have a great day! - Pearson Nissan of Ocala

July 16, 2023

she was very professional and the waiting time was good. I will recommended for the everybody. More

by ALEJANDRA.VELASCO711
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cristina Rosario
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 18, 2023 -

Pearson Nissan Of Ocala responded

We're so happy to hear it, Alejandra. We hope you visit Pearson Nissan of Ocala again soon! Thank you!

July 16, 2023

Took my 2019 Titan for service. Mentioned a specific problem, but the tech decided it was another problem. Cost me a day for parts. Then the tech decided I was correct so it cost me More

by JCASELMAN1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Collins
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Jul 24, 2023 -

Pearson Nissan Of Ocala responded

We appreciate you taking the time to share your experience. We apologize for any inconvenience caused during your recent service visit. Your feedback is valuable to us and we will make sure to address this with our team. If there's anything else we can do for you, please let us know. Thank you, Nia Orona - Owner Loyalty Manager - (352)622-4111

July 15, 2023

Visited the service Dept for oil change and tire rotation Service department provided excellent service More

by KNOXTERESA
Recommend Dealer
Yes
Report | Print
Jul 18, 2023 -

Pearson Nissan Of Ocala responded

Thank you for choosing Pearson Nissan of Ocala for your oil change and tire rotation! We're happy to hear that our team provided excellent service. We appreciate your feedback and hope to see you again. Drive safely!

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