Pearson Nissan Of Ocala - Service Center

The service was fast and easy and the tech I was dealing with did an amazing job of explaining everything with did an amazing job of explaining everything More

Some work completed correctly… other work performed did not meet my expectations and I needed to immediately return to the dealer. Unfortunately they are the only Nissan dealer in town. not meet my expectations and I needed to immediately return to the dealer. Unfortunately they are the only Nissan dealer in town. More

Isaac is very profficient, professional and personable. I have purchased 4 vehicles from the dealership. I have purchased 4 vehicles from the dealership. More

Very good customer service, fast and efficient stay right on top of everything. Ali recommends highly recommend. on top of everything. Ali recommends highly recommend. More

Good service ! Oil and filter change in less tthan one hour. However NO. Car wash this has been three years when this eliminated Oil and filter change in less tthan one hour. However NO. Car wash this has been three years when this eliminated More

Our service advisor was very nice and efficient. The appointment process was easy and quick. The appointment process was easy and quick. More

Gets you in by your scheduled time, fixed my usb problem that is a known defect when Apple updates iPhones with a new software version that messes up CarPlay that is a known defect when Apple updates iPhones with a new software version that messes up CarPlay More

I came in for a simple oil change and tire check. Car had no other issues. The service technicians did the inspection and found no problems. On my way home, the car was shaking alot. When I looked un Car had no other issues. The service technicians did the inspection and found no problems. On my way home, the car was shaking alot. When I looked under the hood, I found the service people (when topping off fluids) had filled my radiator fluid all the way to the top causing it to burst/crack at the stem seam by the cap and spray coolant all over my car. When my boyfriend called to let them know, he was treated with complete disregard and just told "our techs would never do that". They said it would be $165 for them to even run a diagnostic check if I brought it back in (for the problem THEY caused). I brought it to Gainesville Nissan and they had to put in a new radiator which cost me $908! I am absolutely furious at Pearson Nissan and will tell everyone I know to NEVER use them and I will never be back. Absolutely ridiculous way to treat a customer who purchased a vehicle from them. They need to teach their service techs how to fill fluids and need to take responsibility for their actions instead of treating their customers like they are stupid. (My radiator did not magically fill itself to the top with fluid.) More

Very easy to work with and accommodated our schedule. Friendly staff. We will use Pearson again. Friendly staff. We will use Pearson again. More

I paid top $ to rotate my tires only to have maintenance message appear on dash board that my tires needed air. I don’t consider that satisfactory maintenance. message appear on dash board that my tires needed air. I don’t consider that satisfactory maintenance. More