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Pearson Nissan Of Ocala - Service Center

Ocala, FL

4.6
3,808 Reviews

3,808 Reviews of Pearson Nissan Of Ocala - Service Center

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July 31, 2023

Isaac took his time to listen to my concerns and he went above and beyond to resolve my issues. More

by KCASTRO2727
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaac Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2023 -

Pearson Nissan Of Ocala responded

We're pleased to hear that Isaac provided you with reliable service. We appreciate your kind feedback and look forward to assisting you in the future at Pearson Nissan of Ocala. Have a great ride!

July 31, 2023

I was taken back at first about my wait time but Brian cleared up my confusion and I pick up my vehicle when it was ready. Thank you Brian. More

by Postlyn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Collins
Aug 01, 2023 -

Pearson Nissan Of Ocala responded

Postlyn, we're glad to know Brian was able to assist and clear up any confusion at Pearson Nissan of Ocala. We appreciate your patience and thank you for the positive review!

July 30, 2023

Absolutely not for the client. More after the money. After I paid for a diagnostic and they told me nothing was wrong, I asked them to repair ac. $1200 later and a new ac unit they More

by FOSTER_CHARLOTTE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Zachary McQuaig
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2023 -

Pearson Nissan Of Ocala responded

I'm sorry to read about your experience. It's concerning that you've left feeling this way as we always aim for transparency and customer satisfaction in all our services. We'd like the opportunity to discuss this further with you, so please reach out at your earliest convenience. Thank you, Nia Orona - Owner Loyalty Manager - (352)622-4111

July 30, 2023

I am very satisfied with the service I received at Pearson Nissan of Ocala. Cristina has always been great and very helpful. The service team is efficient and very organized. I won't take my new car a More

by N_DELERME
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cristina Rosario
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2023 -

Pearson Nissan Of Ocala responded

Thank you for the 5-star rating! We're happy to hear that Cristina provided a great service experience at Pearson Nissan of Ocala. We appreciate your support and see you again!

July 30, 2023

Very nice location a very good customer service a polite employees Samantha I think was my rep she is awesome . More

by RSOTO125
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Ziegaus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2023 -

Pearson Nissan Of Ocala responded

We're glad to know you had a great experience with Samantha and our team at Pearson Nissan of Ocala! Thank you for your kind words! We'll see you next time, safe travels!

July 30, 2023

Very friendly and personable Excellent customer service and fixed all issues asap with a smile the whole time More

by MARIA_DELLIS
Recommend Dealer
Yes
Employees Worked With
Cristina Rosario
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cristina Rosario
Jul 31, 2023 -

Pearson Nissan Of Ocala responded

Hey Maria, thank you for the positive review! We're pleased to hear that our staff at Pearson Nissan of Ocala was able to respond to all of your concerns quickly. We'll see you again!

July 30, 2023

Pearson Nissan of Ocala is the greatest car dealer, I have ever been too. Thank you More

by SHANCHEZDAMIANA194
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy Morejon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Isaac Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zachary McQuaig
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samantha Ziegaus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vanessa Dean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cristina Rosario
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charles Beck, Brian Collins
Aug 02, 2023 -

Pearson Nissan Of Ocala responded

Thank you for trusting us with your business at Pearson Nissan of Ocala!

July 30, 2023

The service was fast and easy and the tech I was dealing with did an amazing job of explaining everything More

by MANGRA_J
Recommend Dealer
Yes
Employees Worked With
Isaac Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2023 -

Pearson Nissan Of Ocala responded

Hey Mangra, thanks for the positive feedback! We're happy to hear you found our service team at Pearson Nissan of Ocala fast and easy. It's great that our tech could explain everything clearly to you!

July 30, 2023

Some work completed correctly… other work performed did not meet my expectations and I needed to immediately return to the dealer. Unfortunately they are the only Nissan dealer in town. More

by EDWARDJGALIZIAJR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaac Velazquez
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2023 -

Pearson Nissan Of Ocala responded

Edward, I'm sorry to learn that some of the work performed did not meet your expectations. We strive for excellence in all our services and it's disappointing to know we fell short this time. Please reach out so we can discuss how best to rectify the situation and ensure you're completely satisfied with our service moving forward. Thank you, Nia Orona - Owner Loyalty Manager - (352)622-4111

July 29, 2023

Isaac is very profficient, professional and personable. I have purchased 4 vehicles from the dealership. More

by rlorie55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chloe Sessler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jimmy Morejon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Isaac Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Hinkle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zachary McQuaig
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2023 -

Pearson Nissan Of Ocala responded

Thank you for trusting Pearson Nissan of Ocala with your loyal business! Isaac & the team are grateful for your support and hope you enjoy your newest vehicle!

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