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Pearson Nissan Of Ocala - Service Center

Ocala, FL

4.6
3,808 Reviews
Call Service Center (352) 622-4111

3,808 Reviews of Pearson Nissan Of Ocala - Service Center

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August 13, 2023

I was very pleased with Isaac Velasquez and the service and how quick the repair was done. Shuttle driver was great too More

by JCD47RAD49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaac Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 14, 2023 -

Pearson Nissan Of Ocala responded

We're glad to know that Isaac and our shuttle driver made your service visit a positive one at Pearson Nissan of Ocala. Thanks for sharing this review, we appreciate it!

August 13, 2023

It has a great atmosphere, I love getting my car serviced here. Isaac if a great help. Always pleasant and is very thorough. More

by JOVONNI.BELLOT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaac Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 15, 2023 -

Pearson Nissan Of Ocala responded

Hey Jovonni, we're happy to hear that you had great experiences with Isaac and our team at Pearson Nissan of Ocala. We appreciate your support and look forward to seeing you for your next service visit! Have a great ride!

August 11, 2023

The whole experience was fantastic. From the sales dept. to the service dept. the employees go over and beyond to make the customer comfortable and happy. I highly recommend people lo More

by CECILE_A_DAVIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy Morejon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Isaac Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nia, Sam Brown, Jeff
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Aug 14, 2023 -

Pearson Nissan Of Ocala responded

Thank you for the 5-star rating! We're delighted to hear that you had a fantastic experience with our team at Pearson Nissan of Ocala. We appreciate your recommendation and see you next time! Have a great ride!

August 10, 2023

Dependable and easy to make service appointments and no issues getting in when unexpected issues happen. More

by Happy customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaac Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 10, 2023 -

Pearson Nissan Of Ocala responded

We're glad to know that you find our service dependable and convenient at Pearson Nissan of Ocala. We always aim for a hassle-free experience, especially when unexpected issues arise. Thanks for the feedback!

August 10, 2023

La experiencia con el arreglo de mi carro fue muy eficiente. El empleado Isaac Velázquez nos ofreció una atención excelente y resolvió en tiempo rápido el arreglo de mi carro. El.Dealer y todos sus e More

by ANABELCLASS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaac Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 11, 2023 -

Pearson Nissan Of Ocala responded

¡Gracias por compartir tu experiencia positiva con nosotros! Nos alegra saber que Isaac y nuestro equipo en Pearson Nissan of Ocala pudieron ayudarte de manera eficiente. ¡Esperamos verte pronto!

August 10, 2023

The people I dealt with were courteous but the 2 hour wait was too long for the service I had done. More

by WSK721247
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaac Velazquez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 11, 2023 -

Pearson Nissan Of Ocala responded

We really appreciate you taking the time to leave Pearson Nissan of Ocala this awesome review, thank you!

August 10, 2023

They always forget to put my oil change sticker on the windshield. And I always have to bring the car back. More

by LAWANNASTEVENSDIRECT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Ziegaus
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 16, 2023 -

Pearson Nissan Of Ocala responded

It's disappointing to learn about the recurring issue with your oil change sticker. This is a simple but important detail and we apologize for any inconvenience caused by this oversight. We will address this with the team moving forward and encourage you to please reach out if you have any additional feedback to share. Thank you, Nia Orona - Owner Loyalty Manager - (352)622-4111

August 09, 2023

Very nice employees. Made me feel welcome. I will be back for service on Infiniti. More

by LINDALAW384
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy Morejon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Isaac Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 10, 2023 -

Pearson Nissan Of Ocala responded

Thank you for the 5-star rating! We're pleased to hear that our team made you feel welcome during your visit to Pearson Nissan of Ocala. We look forward to serving you again in the future!

August 09, 2023

Always been goid to do service jete and I bought a few as well as my parents. Friendly staff and professional More

by KADE.PATERNOSTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy Morejon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Isaac Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zachary McQuaig
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samantha Ziegaus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vanessa Dean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cristina Rosario
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charles Beck, Brian Collins
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Aug 09, 2023 -

Pearson Nissan Of Ocala responded

Thanks or choosing Pearson Nissan. We Greatly enjoy having you as a Customer.

August 09, 2023

Christina was very nice paid attention to my concerns. Got my tire fixed and it was on them so that was awesome More

by KADE.PATERNOSTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy Morejon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Isaac Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zachary McQuaig
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samantha Ziegaus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vanessa Dean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cristina Rosario
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charles Beck, Brian Collins
Report | Print
Aug 10, 2023 -

Pearson Nissan Of Ocala responded

Hi Kade! We're glad to know that Christina was able to assist with your tire concerns at Pearson Nissan of Ocala. It's always our goal to provide top-notch service! Thanks for the review and drive safely!

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