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Pearson Nissan Of Ocala - Service Center

Ocala, FL

4.6
3,808 Reviews

3,808 Reviews of Pearson Nissan Of Ocala - Service Center

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August 24, 2023

Car had damage to hood. Dealer fixed but then pointed out scratches that we believe were new and possibly intentional. Won’t be working with Pearson again. 🥴 More

by CHARLIEW4NU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Vanessa Dean
3.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2023 -

Pearson Nissan Of Ocala responded

Thank you for reaching out, Charlie. I'm sorry to hear about these concerns and would like the opportunity to discuss them with you in greater detail. If you could please contact me directly at your earliest convenience, it would be very much appreciated. Respectfully, Nia Orona - Owner Loyalty Manager - (352) 622-4111

August 24, 2023

Samantha has been great in taking care of me every time I take the car in for service! Amazing customer service! More

by AMAURYCMARRERO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Ziegaus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2023 -

Pearson Nissan Of Ocala responded

Hey Amaury, thank you for the positive review! We're delighted to hear that Samantha has been providing you with excellent service at Pearson Nissan of Ocala. We'll see you next time! Have a great ride!

August 24, 2023

Quality and speed of service was outstanding. Waiting area very clean and complimentary water and chips excellent. More

by JOLLEYJACKSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zachary McQuaig
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2023 -

Pearson Nissan Of Ocala responded

Hey Jolley, we're delighted to know you enjoyed the quality and speed of our service at Pearson Nissan of Ocala. Thank you for the positive feedback! We'll see you next time. Safe travels!

August 24, 2023

I was treated respectfully and the work was completed correctly and quick I will continue using your services.ly. More

by SUZANNE.NOVITA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy Morejon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Isaac Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2023 -

Pearson Nissan Of Ocala responded

Hey Suzanne, thank you for the positive review! We're happy to hear that you were treated with respect and that your work was completed quickly at Pearson Nissan of Ocala. We look forward to continuing our service for you in the future! Safe travels!

August 20, 2023

The employees were very friendly and welcoming, it was my first visit to the dealership. More

by NGSPOUSE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cristina Rosario
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2023 -

Pearson Nissan Of Ocala responded

Thank you for the 5-star rating! We're glad to hear that our employees were friendly and welcoming during your first visit to Pearson Nissan of Ocala. We'll see you again!

August 20, 2023

Very professional and good service love Nissan car’s and good job I will recommend to anyone looking for a good car More

by JAIMEPASTRANA19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vanessa Dean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2023 -

Pearson Nissan Of Ocala responded

We're so glad to know you had a positive experience at Pearson Nissan of Ocala! Thanks for recommending us and we hope you continue enjoying your new Nissan.

August 20, 2023

Cristina made this a wonderful experience. She explained everything in detail. All the associates I came in contact with were also friendly. Great quick service More

by FRO2KNO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cristina Rosario
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2023 -

Pearson Nissan Of Ocala responded

We're delighted to know that Cristina and the rest of our team at Pearson Nissan of Ocala made your experience a great one! We appreciate you taking the time to share this feedback. Safe travels in your new vehicle!

August 20, 2023

The staff was amazing the service was fast the place was clean would definitely recommend you get your car serviced there More

by SHARDAIG28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure female
Aug 21, 2023 -

Pearson Nissan Of Ocala responded

We appreciate your recommendation and positive feedback about our staff & service at Pearson Nissan of Ocala! Thanks so much for your business and please don't hesitate to reach out if we can be of service again in the future!

August 19, 2023

The service was excellent my advisor was knowledgeable and helped a great deal thanks alot More

by GEORGIA_HYMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vanessa Dean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2023 -

Pearson Nissan Of Ocala responded

We're glad to hear it, Georgia! Thank you for choosing Pearson Nissan of Ocala!

August 19, 2023

Always nice and pleasant there very relaxed and no pressure the only pressure is survay More

by JERALDJETER517
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cristina Rosario
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2023 -

Pearson Nissan Of Ocala responded

Jerald, We're so happy you feel comfortable visiting us for your service needs! Thank you for being part of our Pearson Nissan of Ocala family! We'll see you next time!

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