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Pearson Nissan Of Ocala - Service Center

Ocala, FL

4.6
3,808 Reviews

3,808 Reviews of Pearson Nissan Of Ocala - Service Center

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August 28, 2023

Service department did an excellent job. Service manager Jimmy personally make sure everything was going well. Awesome teamwork thank you Dan. Thanks for everything you have done. More

by FESTER7MC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Peeples
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chloe Sessler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jimmy Morejon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : NIA??????????????????!!
Aug 29, 2023 -

Pearson Nissan Of Ocala responded

Thank you for the 5-star rating! We're glad to know our team at Pearson Nissan of Ocala did an excellent job and that Jimmy was able to ensure everything went smoothly. We appreciate your feedback and hope to see you again! Safe travels!

August 27, 2023

The salesman knew my sons situation and trying to find work, I bought the car for him based on the promise of a job for him. He was told to go in and speak to the manager a few days after this then told s More

by MICKYSTURM65
Service Price Transparency
Recommend Dealer
No
Employees Worked With
Nate
Aug 31, 2023 -

Pearson Nissan Of Ocala responded

Thank you for the review. This does not sound like a practice condoned by our dealership and I would like the opportunity to get some additional details about the situation. If you could please contact me directly at your earliest convenience, it would be very much appreciated. Respectfully, Nia Orona - Owner Loyalty Manager - (352) 622-4111

Sep 01, 2023 -

MICKYSTURM65 responded

I will call 9/1 to discuss as requested.

August 27, 2023

Went in for a oil change and tire rotation, great service in and out in 45 minutes More

by BILLFLA49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Hinkle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cristina Rosario
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2023 -

Pearson Nissan Of Ocala responded

Hey Bill, thank you for choosing Pearson Nissan of Ocala for your vehicle needs! We look forward to assisting you again in the future! Safe travels!

August 26, 2023

I came in because my tire light came on. The service department said I was due for an oil change and maintenance check. They had me in and out in good time. I met a delightful person whil More

by JSTEACH2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Ziegaus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2023 -

Pearson Nissan Of Ocala responded

We're glad to know you had a positive experience with our service department at Pearson Nissan of Ocala. It's great that we could get your maintenance done efficiently and that you enjoyed the waiting time as well! Thanks for sharing this review, it means a lot to us.

August 26, 2023

Reelable, awesome, excellent & quality service. I highly recommend. For sure, if I near by and I need any service I’ll back there More

by YVELUNZA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaac Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2023 -

Pearson Nissan Of Ocala responded

We're so glad to know you had an excellent experience with us at Pearson Nissan of Ocala. We look forward to seeing you again for any future service needs! Thanks for your recommendations!

August 26, 2023

My service was completed on time and correct. My service technician, Isaac, was very helpful, as usual! More

by PAMELA.FELICIANI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaac Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2023 -

Pearson Nissan Of Ocala responded

Hey Pamela, thank you for the positive review! We're delighted to know that Isaac and our team at Pearson Nissan of Ocala provided you with timely and accurate service. We'll see you next time! Have a great ride!

August 25, 2023

Great service. Got me in right away for routine maintenance. Will be returning again whenever I need my vehicle serviced. More

by MADONEL182
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Ziegaus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2023 -

Pearson Nissan Of Ocala responded

We're glad to know you had a great service experience with our team at Pearson Nissan of Ocala! We look forward to seeing you again for your vehicle's future maintenance needs. Safe travels!

August 25, 2023

Vanessa worked with me for what was right on my titan with corporate and in the end all is well! More

by KPONDER69
Recommend Dealer
Yes
Employees Worked With
Vanessa Dean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2023 -

Pearson Nissan Of Ocala responded

We're so happy to help with your Nissan Titan service! Thank you for coming to Pearson Nissan of Ocala!

August 25, 2023

Very professional staff. Everyone is so friendly I would recommend them to my family and friends More

by MSCEMP44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chloe Sessler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jimmy Morejon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Isaac Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zachary McQuaig
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samantha Ziegaus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vanessa Dean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cristina Rosario
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Spaulding, Charles Beck, Brian Collins
Aug 29, 2023 -

Pearson Nissan Of Ocala responded

We appreciate your recommendation and shoutout to our team at Pearson Nissan of Ocala! We hope to serve you again in the future. Safe travels!

August 24, 2023

Outstanding customer service from the time you drive to service area. Isaac is the guy who helped me he is very courteous and takes the time to listen and understand the cause of what services needs to be More

by BSHERRYALLIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy Morejon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Isaac Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Isaac
Aug 25, 2023 -

Pearson Nissan Of Ocala responded

We're glad to know Isaac provided you with outstanding service experience at Pearson Nissan of Ocala. Thank you for your kind feedback! We'll see you next time. Safe travels!

Aug 25, 2023 -

BSHERRYALLIE responded

I always appreciate the welcome and service I received here at Pearson Nissan Of Ocala.

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