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Pearson Nissan Of Ocala - Service Center

Ocala, FL

4.6
3,808 Reviews

3,808 Reviews of Pearson Nissan Of Ocala - Service Center

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September 23, 2023

Amazing service highly recommended great customer service i will return when my next service is due More

by Westley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Ziegaus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2023 -

Pearson Nissan Of Ocala responded

Westley, we are grateful for your review. Thank you from all of us at Pearson Nissan of Ocala!

September 22, 2023

Isaac Velazquez deserves a 5-star rating for his exceptional service. Pearson Nissan Of Ocala also earns a solid 5 stars for their professionalism and quality. More

by CADILLACPS40
Recommend Dealer
Yes
Employees Worked With
Isaac Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2023 -

Pearson Nissan Of Ocala responded

We're delighted to know that Isaac provided exceptional service and that you had a great experience at Pearson Nissan of Ocala. Thanks for the 5-star review!

September 20, 2023

Incredible service has free and lots of fun people are great hope they keep it like it is. More

by Ce1983
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy Morejon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Isaac Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zachary McQuaig
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samantha Ziegaus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vanessa Dean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cristina Rosario
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2023 -

Pearson Nissan Of Ocala responded

Thank you for the 5-star rating! We're happy to hear that you had an incredible service experience at Pearson Nissan of Ocala. We'll see you next time! Have a great ride!

September 20, 2023

This is by far the most exceptional customer service I've ever experienced. Outstanding work! Please, continue to excel! More

by Sha2022
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaac Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2023 -

Pearson Nissan Of Ocala responded

Hi Sha! We're delighted to know you had such a positive experience with our team at Pearson Nissan of Ocala! Your feedback is greatly appreciated and we'll continue striving for excellence. Thanks for the review!

September 18, 2023

He was amazing and very helpful. Answered all my questions and explained everything that needed explanation. More

by SANDY239.SH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaac Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2023 -

Pearson Nissan Of Ocala responded

Hey Sandy, thank you for the positive review! We're glad to know you had an amazing experience at Pearson Nissan of Ocala. We'll see you next time! Have a great ride!

September 16, 2023

Isaac Velazquez is probably the best customer service rep in the entire Nissan dealership in Ocala. He really makes you feel like you are the only customer they have! More

by ARANLUIS1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaac Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 19, 2023 -

Pearson Nissan Of Ocala responded

We're delighted to know that Isaac provided you with top-notch service at Pearson Nissan of Ocala. We appreciate your kind words and look forward to serving you again in the future!

September 14, 2023

Mi experiencia en la actualidad en el área de Servicios con la administración de esa área es muy desagradable, no hay respeto para el cliente no hay privacidad. Rompen las piezas y nos son dignos de hacerl More

by JCV1483
Workmanship
Service Communication
Recommend Dealer
No
Employees Worked With
Jimmy Morejon
1.0
This rating includes all reviews, with more weight given to recent reviews.
Isaac Velazquez
3.0
This rating includes all reviews, with more weight given to recent reviews.
Cristina Rosario
2.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 06, 2023 -

Pearson Nissan Of Ocala responded

Gracias por comunicarte. Comuníquese conmigo directamente para que podamos analizar estas inquietudes con mayor detalle. Respetuosamente, Nia Orona - Owner Loyalty Manager - (352)622-4111

September 14, 2023

The sales staff from the manager down to the floor salesman are very informative and makes the buying experience as brief as possible. 10 stars. More

by KPONDER69
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Chloe Sessler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2023 -

Pearson Nissan Of Ocala responded

Thank you for the great feedback! We're glad to know our team at Pearson Nissan of Ocala provided an efficient and informative buying experience. We'll see you next time! Enjoy your new ride!

September 14, 2023

Got appt for when I needed it; friendly & prompt service; advised of service that would be needed in future-so informative. More

by JERRYLIN7044
Recommend Dealer
Yes
Employees Worked With
Cristina Rosario
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 15, 2023 -

Pearson Nissan Of Ocala responded

Hey Jerry, we're glad to know that you had a positive service experience with our team at Pearson Nissan of Ocala. Thanks for choosing us! We'll see you next time. Safe travels!

September 13, 2023

Since going to this dealership with my Nissan Titan I have always dealt with Service Service Advisor Zach McQuaig is invaluable to this company. I have never needed or wanted to deal with anyone else in More

by CB058378
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zachary McQuaig
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service Department employees
Sep 13, 2023 -

Pearson Nissan Of Ocala responded

We're glad to know that Zach and our service team have consistently provided you with top-notch experiences at Pearson Nissan of Ocala. We appreciate your trust in us over the years, and we look forward to continuing this relationship! Thanks for recognizing our dedication to quality service!

Sep 18, 2023 -

CB058378 responded

Thanks again! Cb058378@gmail.com

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