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Pearson Nissan Of Ocala - Service Center

Ocala, FL

4.6
3,808 Reviews
Call Service Center (352) 622-4111

3,808 Reviews of Pearson Nissan Of Ocala - Service Center

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September 30, 2023

Friendly staff, fast and efficient operation. The service writer informed us about the issue with our car and understood when we did not want to fix it at this time More

by INDYRAILROADER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zachary McQuaig
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 03, 2023 -

Pearson Nissan Of Ocala responded

We're glad to know you found our team at Pearson Nissan of Ocala friendly and efficient. We appreciate your understanding, and we'll be here when you decide it's time for that fix! Thanks for the review.

September 30, 2023

My wait time wasn't long at all for all they did. Very satisfied with service More

by BARBJEAN1129
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cristina Rosario
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 03, 2023 -

Pearson Nissan Of Ocala responded

Hey Jean, thank you for sharing your prompt service experience with our team at Pearson Nissan of Ocala! We'll see you next time! Have a great ride!

September 28, 2023

Vanessa was able to find the root of my car problem and be able to fix it More

by KEPLEYJENNIFER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vanessa Dean
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 29, 2023 -

Pearson Nissan Of Ocala responded

Hi Kepley! We're delighted to hear that Vanessa was able to identify the root of the issue with your car and successfully resolve it at Pearson Nissan of Ocala! We'll see you next time!

September 27, 2023

Everything was as expected and there were no unexpected surprises. Everything went very well. Thanks. More

by ROSS.AGGINIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cristina Rosario
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 28, 2023 -

Pearson Nissan Of Ocala responded

Ross, we're glad to know your experience at Pearson Nissan of Ocala met your expectations! Thanks for the positive feedback.

September 26, 2023

I was actually in and out in no time! And was quite surprised! Thank you! 😊 More

by FURSTLADY8
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cristina Rosario
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 27, 2023 -

Pearson Nissan Of Ocala responded

Thank you for sharing your seamless experience with our team at Pearson Nissan of Ocala! We'll see you next time! Have a great day!

September 25, 2023

I am from Canada so I am not a normal client but they treated me like me like a valued customer! I was very impressed. More

by TERATINS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vanessa Dean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 25, 2023 -

Pearson Nissan Of Ocala responded

We're so glad to know you felt valued during your visit at Pearson Nissan of Ocala, even though you were far from home. We strive for all our customers to feel this way! Thanks for the positive feedback and we hope to see you again if ever in town!

September 25, 2023

We had a scheduled an appointment and had stated the reason for it. When we reached the dealership, the service advisor gave a wild and unrealistic quote to simply diagnose an issue. The sad part was, w More

by DEVENJOSH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Vanessa Dean
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 06, 2023 -

Pearson Nissan Of Ocala responded

It's disappointing to read about your experience. We strive for transparency in all our services and it's disappointing to learn that we fell short during your visit. We understand how frustrating this must be, especially when you have a clear understanding of the issue at hand. Please reach out so we can discuss this further and find an appropriate resolution together. Thank you, Nia Orona - Owner Loyalty Manager - (352) 622-4111

September 25, 2023

Great service advisor Venessa and Tech Angel, knowledgeable courteous professional and updated on progress of service More

by VILLARREALFO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vanessa Dean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angel
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Sep 26, 2023 -

Pearson Nissan Of Ocala responded

We're delighted to know that Venessa and Angel provided you with excellent service experience at Pearson Nissan of Ocala. Thanks for the shout-out! We'll see you next time. Safe travels!

September 25, 2023

My service contact person, Zach McQuaig was fantastic! He kept me updated often. He was able to work with me and my budget. I am very pleased with the work that was done on my 2010 Nissan Frontier. Th More

by LOVESDISNEY3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zachary McQuaig
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 25, 2023 -

Pearson Nissan Of Ocala responded

We're so glad to know that Zach was able to provide you with a fantastic service experience at Pearson Nissan of Ocala! It's great hearing your 2010 Nissan Frontier is running smoothly. Thanks for the positive feedback!

September 24, 2023

Great service Fast paste Very informative Great price Jimmy is well recommend Will continue to come More

by ACKLEY597
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy Morejon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 25, 2023 -

Pearson Nissan Of Ocala responded

We're glad to know you had a great experience with us at Pearson Nissan of Ocala! It's wonderful that Jimmy was able to assist you effectively. We look forward to seeing you again in the future!

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