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Pearson Nissan Of Ocala - Service Center

Ocala, FL

4.6
3,808 Reviews

3,808 Reviews of Pearson Nissan Of Ocala - Service Center

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October 15, 2023

I have received conflicting information re when to get service done on my new car. The service advisor clarified it.Thank you More

by MAHOPPER99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaac Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2023 -

Pearson Nissan Of Ocala responded

We're glad to know our service advisor was able to clarify your concerns at Pearson Nissan of Ocala. It's important for us that you feel confident about when and how to maintain your new car. Thanks for the feedback!

October 15, 2023

Always willing to go the extra mile for the customer. Vanessa has been amazing in taking care of my vehicle. More

by MARIEASMOM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vanessa Dean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2023 -

Pearson Nissan Of Ocala responded

Marie, we're so glad to know Vanessa has been taking great care of your vehicle at Pearson Nissan of Ocala. Thanks for the review and see you next time!

October 15, 2023

The service I received was amazing. Very prompt and fast. Went above and beyond. Thank you More

by BETHRAGLAND26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy Morejon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Isaac Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2023 -

Pearson Nissan Of Ocala responded

Hey Beth, thank you for sharing your great service experience! We look forward to assisting you again in the future! Safe travels!- The Pearson Nissan of Ocala Team

October 13, 2023

what a great service dept on 9/15/23 while on our way from port charlotte fl to hilton head s.c. our transmission on or 2017 nissan altima went out we were towed to your dealership upon arrival we were g More

by karenandmike2011
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
sam ziegaus
Oct 13, 2023 -

Pearson Nissan Of Ocala responded

We're so glad to know that our team, especially Sam, was able to turn a tough situation into a positive experience for you at Pearson Nissan of Ocala. We appreciate your kind words and look forward to seeing you when it's time for your next vehicle! Safe travels until then! - Pearson Nissan of Ocala

October 11, 2023

I always get honest advice and great service on my Pathfinder from Zach and the technicians. More

by CMKOUDELA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zachary McQuaig
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2023 -

Pearson Nissan Of Ocala responded

Thank you for trusting Zach & the Pearson Nissan of Ocala team with the care of your Pathfinder! We're grateful for your continued support and look forward to seeing you at your next visit!

October 06, 2023

Received coupon for twenty dollars, For oil change and tire rotation. Did not need tire rotation since I just purchased four new tires from christine Last month but I thought I would get twenty dollar More

by RJMOPAR0
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Cristina Rosario
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2023 -

Pearson Nissan Of Ocala responded

Thank you for sharing your experience, Rick. We're sorry to learn about the confusion with your coupon. We always aim for clear communication and we apologize if this wasn't the case here. Your feedback is appreciated, as it helps us improve our service in the future!

October 05, 2023

Zach was great from the moment I met him at the service center to the time I picked up my car. More

by LSOKOLNICKI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaac Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zachary McQuaig
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2023 -

Pearson Nissan Of Ocala responded

Hey Sokolnicki, thank you for sharing your positive service experience with Zach at Pearson Nissan of Ocala! We'll see you next time! Have a great ride!

October 05, 2023

Very expensive to bring your car there. $80 labor charge to install a battery. Would not recommend More

by JADE.CHUN715
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Vanessa Dean
3.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 06, 2023 -

Pearson Nissan Of Ocala responded

It's hard to receive negative feedback, but we will use it to improve. I would like to speak with you about your experience directly to see if there is anything that I can do to help. Please contact me directly when you have a moment. Thank you, Nia Orona - Owner Loyalty Manager - (352) 622-4111

October 03, 2023

Great service very well done thanks hope to see yall again soon for more services More

by KELVINRICHARDSON091
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy Morejon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2023 -

Pearson Nissan Of Ocala responded

Hey Kevin, we're glad to know that our team at Pearson Nissan of Ocala was able to provide you with a great service experience. Thank you for sharing your positive feedback! We'll see you next time. Safe travels!

October 03, 2023

We didn't buy our 2023 Pathfinder from Pearson but the service department treated us like we did. While waiting for service to be done I was walking the lot & found that the 2024 models were available. Fo More

by KKT811
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chloe Sessler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cristina Rosario
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael in sales, sales manager, young lady that hooked our phones to the new car & explain everything.
Oct 03, 2023 -

Pearson Nissan Of Ocala responded

We're delighted to know that our service department made a great impression and led you to your new 2024 Pathfinder! Cristina, Michael, and the rest of the Pearson Nissan of Ocala team are always here for you. Welcome to our family - we look forward to serving you in the future!

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