Pearson Nissan Of Ocala - Service Center

I always experience very quick and professional service. The dealership is always very clean and welcoming. The dealership is always very clean and welcoming. More

Isaac Velazquez is a very knowledgeable, courteous Service Advisor. I have purchased 4 vehicles from Pearson Nissan of Ocala and all of them are serviced there with Nissan original parts. Service Advisor. I have purchased 4 vehicles from Pearson Nissan of Ocala and all of them are serviced there with Nissan original parts. More

She so nice, so patient and diligent! I worked with her over the course of several months and she always took her time explaining everything there was to know about my car ( I’m not a hug I worked with her over the course of several months and she always took her time explaining everything there was to know about my car ( I’m not a huge car girl so grasping car information wasn’t my strong point) she really cared my car and my situation and she was such a pleasure to work with! More

I can in knowing what was wrong with my vehicle and the women who helped me talked me into getting it inspected to find out for sure telling me that my vehicle was under warranty but wouldn’t know if my is women who helped me talked me into getting it inspected to find out for sure telling me that my vehicle was under warranty but wouldn’t know if my issue would qualify until I did the $170 inspection. The inspector concluded that indeed knew exactly what was wrong, and that the warranty did not cover it. It only covered things to make the car run. Yet I am also a little confused, because a few months prior I went in since my battery had died I was told the warranty would not cover it, so I ended up paying $400 for a new battery that I am now finding out should’ve been covered because it indeed is what makes the car run. In all honesty I believe the woman who talked me into the inspection knew the warranty wouldn’t cover it and wanted to sell me on what ever she could. Over all not very happy. And most likely will start taking my car somewhere else with it comes to any mechanical issues. More

Customer Service and speed of service excellent. As a returning customer I always feel welcomed. As a returning customer I always feel welcomed. More

Jimmy Morejon the service manager took care of my car with the utmost professionalism. I have known Jimmy most of the 17yrs he has been with Pearson Nissan. He has always taken excellent care of my car. with the utmost professionalism. I have known Jimmy most of the 17yrs he has been with Pearson Nissan. He has always taken excellent care of my car. What I don't like is while I am waiting for my car to be worked on the salesmen feel it necessary to bother me to try to sell me a new car. When I am ready to buy I will contact them. More

Nathan got me a great deal on my vehicle. I love my new car. Thanks I love my new car. Thanks More

My service was handled efficiently and professionally. I like all of the staff at the dealership. I like all of the staff at the dealership. More

The service has always been professional but friendly. The facility is clean & neat & the required maintenance has been done in a timely fashion. Isaac is always my choice of service person & I feel comfo The facility is clean & neat & the required maintenance has been done in a timely fashion. Isaac is always my choice of service person & I feel comfortable with his recommendations. The only reason that I gave Pearson a four star rather than five is there’s distrust of dealerships. More

I've been using Pearson for 15 years. Isaac always listens and keeps my car safe and serviced. Isaac always listens and keeps my car safe and serviced. More