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Pearson Nissan Of Ocala - Service Center

Ocala, FL

4.6
3,808 Reviews
Call Service Center (352) 622-4111

3,808 Reviews of Pearson Nissan Of Ocala - Service Center

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January 30, 2024

Isaac is the BOMB! !!! He’s always taken such great care of us during our car service for years! More

by MYRIAM_DEMETRIUS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaac Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 30, 2024 -

Pearson Nissan Of Ocala responded

We really appreciate you taking the time to leave Pearson Nissan of Ocala this awesome review, thank you!

January 29, 2024

Isaac & Enoc are the AMAZING team in the Service department!! They make you feel welcome & truly care about any issues you might have with your vehicle. They exemplify customer service!!! More

by HUGGSLM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaac Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Enoc
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Jan 30, 2024 -

Pearson Nissan Of Ocala responded

We're so glad to know that Isaac and Enoc made your service experience a great one at Pearson Nissan of Ocala! We appreciate the kind words about our team's dedication to customer care. Thanks for sharing this review with us!

January 29, 2024

Zachary McQaig always provides the best professional customer service from the time Vehicle is brought in through out service to the completion. As well as the service great service department. More

by MIKENDAWN04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zachary McQuaig
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 30, 2024 -

Pearson Nissan Of Ocala responded

Hi Mike! We're delighted to know that Zachary consistently provides top-notch service at Pearson Nissan of Ocala. Thanks for your support and kind words!

January 29, 2024

The customer service was quick and fast and the german was a nice person to speak with. More

by WALESKA34432
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaac Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 30, 2024 -

Pearson Nissan Of Ocala responded

Hi Wale! Thank you for taking the time to share your positive experience with our customer service team. We're delighted to hear that you found our service quick and efficient and that our German representative was pleasant to speak with at Pearson Nissan of Ocala! Safe travels!

January 27, 2024

Great service Isaac Velazquez is always helpful and have a great customer service to everyone. More

by Suga2113
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaac Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 29, 2024 -

Pearson Nissan Of Ocala responded

We really appreciate you taking the time to leave Pearson Nissan of Ocala this awesome review, thank you!

January 26, 2024

Isaac was new service rep for us. He was very pleasant & efficient. Service, as expected, top notch. More

by KATHISCOTT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaac Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 26, 2024 -

Pearson Nissan Of Ocala responded

Kathi, it's great to know that Isaac provided you with efficient and pleasant service at Pearson Nissan of Ocala. We're glad your experience was top-notch! Safe travels!

January 26, 2024

I been buying cars for years and I have to say it's been the best buying and service department.christina has made my services dates very smooth.she knows her job very well. More

by glanz6718
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cristina Rosario
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 26, 2024 -

Pearson Nissan Of Ocala responded

Hi Glanz! we're delighted to know that you've had a great experience with our service department at Pearson Nissan of Ocala. Christina and the rest of our team are always here to make your visits as smooth as possible! Safe travels!

January 25, 2024

Customer service was great. They do great reliable work. I’m not overly excited about the increase on prices though. More

by ANDREWPARRISH1989
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cristina Rosario
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 26, 2024 -

Pearson Nissan Of Ocala responded

Hi Andrew! We appreciate your feedback and are glad to know you find our service reliable at Pearson Nissan of Ocala. We understand concerns about pricing - please feel free to reach out if you have any questions or need further assistance!

January 25, 2024

Isaac is awesome and he tries to help you as best as he can highly recommend it More

by PITO.L45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaac Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 26, 2024 -

Pearson Nissan Of Ocala responded

Thank you for the five-star review and kind words about Isaac from our service team at Pearson Nissan of Ocala! We'll see you next time!

January 25, 2024

Pearson Nissan has always provided excellent customer service to our family. We have been very happy with their staff! More

by MLROOY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vanessa Dean
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 25, 2024 -

Pearson Nissan Of Ocala responded

Hi! We're so glad to know that you and your family have consistently received excellent service from our team at Pearson Nissan of Ocala. Thank you for the positive feedback!

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