Pearson Nissan Of Ocala - Service Center

Great All Around Experience From the moment I entered A. I calla was great. Service was quick and customer care was awesome. Will definitely return for service to my car. From the moment I entered A. I calla was great. Service was quick and customer care was awesome. Will definitely return for service to my car. More

Excellent professional service Always a great experience, Jimmy goes out of his way to accommodate, he is a pleasure to deal with. The staff is very knowledgeable and professional. Always a great experience, Jimmy goes out of his way to accommodate, he is a pleasure to deal with. The staff is very knowledgeable and professional. More

Efficient Went in for oil change and tire rotation. Mentioned I was'nt sure if the safety sensors were working correctly. They checked it out and it was'nt. Went in for oil change and tire rotation. Mentioned I was'nt sure if the safety sensors were working correctly. They checked it out and it was'nt. Under warranty, they replaced it no questions asked. More

Bought new nissan rough sport, was promised 4 oil changes. 2017 rouge sport with 4 oil changes, salesman did not fill out paperwork right. Was corrected with 2 new oil changes but the time frame for them 1 exp 2017 rouge sport with 4 oil changes, salesman did not fill out paperwork right. Was corrected with 2 new oil changes but the time frame for them 1 expired. Dont drive alot so I lost 1. Should be 2 oil changes without expiration as some drive more and some less. Then had to pay $6.16 after that. Do not recommend there service or agreement. Will never go back unless its fixed. More

Didn't do their job fully I went down today to have my oil changed, topping off all fluids is part of that service. I specifically asked Jimmy if they filled my washer fluid bc I went down today to have my oil changed, topping off all fluids is part of that service. I specifically asked Jimmy if they filled my washer fluid bc it was out and he said yes. Well guess what they didn't do ?! I hit my washer fluid a few mins ago and got nothing. They straight up lied to me. I even asked for a courtesy car bc I had my toddler w me and they said no we don't do that unless it's an emergency. Every other Nissan I have been to never told me no ! More

Just keep coming back! Awesome!! I have chosen Pearson for over 10 years! Shout out to my boy Al Jay!! My car needs lots of work its over 10 years old! The willingness to wo Awesome!! I have chosen Pearson for over 10 years! Shout out to my boy Al Jay!! My car needs lots of work its over 10 years old! The willingness to work with me and write me a service plan really helped me out. More

I love Nissan Bought my 2017 Maxima from Person Nissan yesterday. Always have a GREAT experience when I come in. My salesperson was Rudy (I always ask for him) he Bought my 2017 Maxima from Person Nissan yesterday. Always have a GREAT experience when I come in. My salesperson was Rudy (I always ask for him) he is knowledgeable about the brand, model and specials of Nissan. He is very good to work with, he is upfront and honest, with NO beating around the bush. The Dealership is always clean and in order, with friendly and smiling staff ready to answer any questions or point you in the right direction. More

appointments meaningless Stopped to make an appointment to have air conditioner checked with service writer Keys..He said bring it back at 2:30 PM. At 3:40 PM our car had not Stopped to make an appointment to have air conditioner checked with service writer Keys..He said bring it back at 2:30 PM. At 3:40 PM our car had not been touched. As a consumer, when you tell me 2:30 I expect the car to be in the service bay within a few minutes. Appointments are meaningless when warranty work is to be done. I wonder if it would be different if I was a cash customer. Same thing happened last month for an EXPRESS (MY ASS) oil change. Im going to see if things are better in Gainesville. More

Wouldn't recommend them to service a bicycle Took my son-in-laws car in to repair, and after them having the car for 2 month's, are wanting to return the car not running. Claimed to have talente Took my son-in-laws car in to repair, and after them having the car for 2 month's, are wanting to return the car not running. Claimed to have talented mechanics. He was told a new lie every week. More

I was ripped off today! I have been so happy with having my car serviced at Pearson Nissan in the past - my service consultant was Brian and he never 'ripped me off'! He was I have been so happy with having my car serviced at Pearson Nissan in the past - my service consultant was Brian and he never 'ripped me off'! He was always up front and advised if the work was necessary! Today "Robert Ward" was introduced to me as Brian is no longer with the company and I told him all I wanted was an oil change! He called me after I had dropped off my car and advised I needed this, this and this! I asked was it necessary and he said yes! So I felt I had to say get it done! I bring home the invoice and a colleague, who has an understanding of mechanics, who advises I was fully and absolutely ripped off. These items were not needed and the invoice states that I received a written estimate which is not true! Brian has always taken good care of me. Robert Ward indicated work needed to be done which I am now being told was not necessary by my colleagues! I will be sure to be talking to all my business colleagues in both Ocala and The Villages! I certainly be advising the BBB of your tactics! More