3,757 Reviews of Pearson Nissan Of Ocala - Service Center
Excellent Service! Absolutely excellent service. Jimmy provides the best service of any of your service people. I have a diesel and he is the one who is the most compete Absolutely excellent service. Jimmy provides the best service of any of your service people. I have a diesel and he is the one who is the most competent with this type of engine. In the past I have been a bit disappointed in the knowledge of service managers. Jimmy is wonderful. More
Excellent service and more. Went in for a oil change and tire rotation and the service advisor checked for recalls on my titan and found it did have one, they were able to take c Went in for a oil change and tire rotation and the service advisor checked for recalls on my titan and found it did have one, they were able to take care of it all in one visit. More
Excellent service. George was polite and answered all my Questions. He kept me up to date on what was happening. I had forgotten to mention a problem earlier, but he lis George was polite and answered all my Questions. He kept me up to date on what was happening. I had forgotten to mention a problem earlier, but he listened and then went back and took care of it for me. Chole was gracious and most helpful in getting copies of a couple of papers I needed. Garry took the time to listen to not only my praise for George but to listen to my suggestion for a credit card arrangement where say 6 months is the same as cash which can be used at this dealership to help with payment of large expenses to keep my vehicle we'll maintained. Well rounded personnel. Thanks. More
Staff was courteous and kind. The salesman and mechanic was very kind and pleasant to deal with. They were prompt with my service visit. If you want to buy a good car go to Pierson The salesman and mechanic was very kind and pleasant to deal with. They were prompt with my service visit. If you want to buy a good car go to Pierson Nissan and ask for Clayton, he is honest and truly cares about his clients. More
Excellent Al Jay had always displayed excellent customer service. He goes above and beyond to make sure my concerns are addressed. He is always courteous and ma Al Jay had always displayed excellent customer service. He goes above and beyond to make sure my concerns are addressed. He is always courteous and makes me feel line a valued customer. More
Excellent service Al Jay is a superior employee...he took care of me quickly and gives his customers A-1 service. I make it a point to be sure he is the one I deal with Al Jay is a superior employee...he took care of me quickly and gives his customers A-1 service. I make it a point to be sure he is the one I deal with at Pearson Nisson. More
It was beyond expectations The service at Pearson is always above and beyond. I can always count on Pearson for any needs or concerns that I have. Aljay in service is the best. The service at Pearson is always above and beyond. I can always count on Pearson for any needs or concerns that I have. Aljay in service is the best. More
Service with a smile Had an issue with my car and had it towed to the dealership for safety reasons. I followed directly behind them and was greeted by my service rep. Al Had an issue with my car and had it towed to the dealership for safety reasons. I followed directly behind them and was greeted by my service rep. Al Jay, he was very knowledgeable and said my car would be ready in a couple of hours. And like clockwork I had just enough time to rat breakfast and drive the 15 minutes away and my car was completely serviced issued resolved and I was paid for and out the door in just over an hour. Fantastic job and caring people. More
Smooth operation with personal service Had first appt at 1:30 with new car. Escorted to waiting area stocked with water, soft drinks and snacks, today's paper etc. I was told who my servic Had first appt at 1:30 with new car. Escorted to waiting area stocked with water, soft drinks and snacks, today's paper etc. I was told who my service adviser was. 40 minutes later the service adviser introduced himself and after reviewing what was needed said it would be about 90 minutes to do the oil change, filter, check tire pressure and wash car. 70 minutes later it was all done and the car was spotless. Isaac was very helpful throughout the process. More
Excellent Service The service team that assisted me with service was excellent. My car was ready as promised. The reason for my visit was an oil change The service team that assisted me with service was excellent. My car was ready as promised. The reason for my visit was an oil change More