Pearson Nissan Of Ocala - Service Center

Much better than Maus! I had a bad experience at Maus in Homosassa and decided to try Pearson, even though it is a further drive. It was well worth the longer drive! They w I had a bad experience at Maus in Homosassa and decided to try Pearson, even though it is a further drive. It was well worth the longer drive! They were professional, prompt and didn't try to sell me anything that wasn't required. They even washed my car! More

Happy with my Rogue Good place to deal with. Fair and they honor veterans We went in for an oil change and six months left on leased 2017 rogue. Left with remaining t Good place to deal with. Fair and they honor veterans We went in for an oil change and six months left on leased 2017 rogue. Left with remaining time on lease paid by Nissan and a new 2019 rogue. They even had the monarch color I demanded. All good. More

The service provided was great I really want to thank my service advisor George, he was awesome his knowledge ad customer service was a 5 star performance. Thanks George, me and m a I really want to thank my service advisor George, he was awesome his knowledge ad customer service was a 5 star performance. Thanks George, me and m appreciated all you didd. More

Service Brought my Nissan Frontier in for 10,000 mile oil change and service on 7/15. This experience was much better than my first. 5000 oil change. First on Brought my Nissan Frontier in for 10,000 mile oil change and service on 7/15. This experience was much better than my first. 5000 oil change. First one had oil spilled over the engine and got home and it leaked on the driveway. Came back with it and was brought right in and cleaned up. A+ now with service department More

Excellent service Always a pleasure to visit this dealership for any reason and have no reluctance referring my friends for service and the purchase of a new or used ve Always a pleasure to visit this dealership for any reason and have no reluctance referring my friends for service and the purchase of a new or used vehicle. More

Excellent service department. Had no issue bringing my vehicles to get service. Well trained technicians Great staffs, Very clean facilities Highly recommend Person Nis department. Had no issue bringing my vehicles to get service. Well trained technicians Great staffs, Very clean facilities Highly recommend Person Nissan of Ocala. More

Great experience Everyone was friendly and very helpful. They always make you feel welcome and important. Place is amazing, would recommend it to family and friends. G Everyone was friendly and very helpful. They always make you feel welcome and important. Place is amazing, would recommend it to family and friends. Great staff. More

Friendly and professional The service area was clean and customer friendly. I was greeted by an attendant who checked me in and introduced me to Chuck the service writer, Chu The service area was clean and customer friendly. I was greeted by an attendant who checked me in and introduced me to Chuck the service writer, Chuck explained the process to me and took me to the witing area where there was coffeee and donuts... really nice. It took a little longer than I expected bit I was quite surprised when the car was cleaned inside and out and was ready to go. More

The best Alfred is the best service rep I have ever dealt with. Trust him completely. I won't go anywhere else as long as he is there. Alfred is the best service rep I have ever dealt with. Trust him completely. I won't go anywhere else as long as he is there. More

not satisfied i want a refund I came in for the 3rd time for engine light being on, I had the special $1,800.00 full insurance wrap package insurance on my 2016 Nissan Frontier I came in for the 3rd time for engine light being on, I had the special $1,800.00 full insurance wrap package insurance on my 2016 Nissan Frontier truck. They charged me $120.00 plus tax for them to turn off the engine light again. I was in the dealership for 3 hours. When Chuck came with the bill and told me that my charge was $120.00 plus tax because they had to reprogram the vehicle to correct the problem, I was shocked! NO ONE came and told me there was going to be a charge let alone a $120.00 charge. I was given NO Estimate, nor would I have given an Approval for a service that should have been covered under my Wrap insurance. That kind of repair should be covered, it is a malfunction. I just wanted to get out of there...went to the cashier paid a total of $134.82 and got a receipt. The receipt had no details on the repair work. Prior to leaving I spoke to Gary and Jim. When I got home Gary called to followed up with an explanation of the details and reason for the charge. He tried, it's just not sitting well with my spirit. I am requesting a full refund. More