Pearson Nissan Of Ocala - Service Center

Good dealership that takes care of their customers. Good service department that cares about your car problems. Good service department that cares about your car problems. More

I brought my car for a cluncking noise and they harassed me to trade in my car. I said no and then they gave me back my car telling me the transmission was messed up and needed to be replaced. 4 different p me to trade in my car. I said no and then they gave me back my car telling me the transmission was messed up and needed to be replaced. 4 different people txted me telling me "they need/want ny car on their lot etc..." I felt like they were trying to force me into getting a newer vehicle. I then took my car here to Ocala Nissan and paid again so they can give me a 2nd opinion and they basically reprinted the 1st document they gave me from the leesburg Nissan. A waste of $300+. I got nothing fixed on the car, left with a $8900 quote and $300+ in my pocket! More

Amazing service, Cristna R was such a nice, caring person. She really cares about her customers. I want to deal with her everytime! person. She really cares about her customers. I want to deal with her everytime! More

Vanessa and nate were amazing. Very professional and helpful towards making me happy with my services and purchase. Very professional and helpful towards making me happy with my services and purchase. More

Was happy that it wasn’t too busy and having my car diagnosed thing checked out good. diagnosed thing checked out good. More

Vanessa was friendly and knowledgeable. I was dreading coming in as my last experience entailed pushy sales. When my car was on its way to the garage, I spent time with Nate looking at use I was dreading coming in as my last experience entailed pushy sales. When my car was on its way to the garage, I spent time with Nate looking at used trucks for my husband. He was just as helpful. I will return. More

The worst experience I’ve ever had in a dealer. Horrible customer service. I came in with a whole car and almost left with a portion of. Had I not inspected my vehicle I would’ve never noticed part Horrible customer service. I came in with a whole car and almost left with a portion of. Had I not inspected my vehicle I would’ve never noticed parts missing. Then I was given the most absurd explanation a paying customer could ever received. I spent 25 years in the automobile industry. 16 years of those was with Nissan. I’ll never return. More

The first time going to this dealership and was pleasantly surprised by the friendly atmosphere and the way they interacted with me pleasantly surprised by the friendly atmosphere and the way they interacted with me More

Cristina is amazing as always. She is always so friendly and always ready to help and get your issues taken care of She is always so friendly and always ready to help and get your issues taken care of More

Overall, I’m satisfied with the service experience. I’ll be driving my car and time will tell if I need to return for a third maintenance activity. I’ll be driving my car and time will tell if I need to return for a third maintenance activity. More