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Pearson Nissan Of Ocala - Service Center

Ocala, FL

4.6
3,759 Reviews

3,759 Reviews of Pearson Nissan Of Ocala - Service Center

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September 12, 2019

Great service Jimmy and the crew did a great job in a very timely manner. Very happy. This was my first time using the service department. It was very efficient More

by JVIGNA57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Morejon
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 12, 2019

Above and Beyond My service advisor, George St. John, surpassed my expectations. He gave me a 10% discount on my 5000 mile check-up without me asking for it. My car wa More

by GEKKO130
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George St. John
September 12, 2019

Al Jay is the best! My service Rep always looks after my best interest and I can't thank him enough. If it weren't for him, I would have left. More

by Kim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alfred "Al Jay" Icalla
September 11, 2019

Terrible advertisement The guy I spoke with was very professional but the whole sending me a estimate via text was terrible. It did not specifically say by agreeing to the e More

by 99MALICEAJR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Isaac Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 10, 2019

Isaac was great! Super friendly! He explained everything clearly and made sure I understood what hat needed to happen next with my vehicle. All my service will be done More

by BEGORJUS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaac Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 10, 2019

Not happy Was told that I have a transmission leak, took it to my mechanic that I use for major repairs, he found NO leaks. Wasted money getting my car checked More

by DESTINY3539
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Alfred "Al Jay" Icalla
September 09, 2019

Great Service I've always gone to Nissan to service my car. Al Jay always takes care of me as well as my car so I always leave with a smile on my face! More

by RANGEL_JENNY21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alfred "Al Jay" Icalla
September 08, 2019

Could have been better Waited almost two hours for an oil change and tire rotation. Was told by service manager that my overall service would be different this time More

by EMILYELIZABETHJORDAN12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
George St. John
September 08, 2019

Great service and friendly people. Appointments always available to meet our schedule. Great service, friendly people and service tech knowlegable. Isaac is great with customers and hel More

by Dballard
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaac Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 07, 2019

My experience at Pearson Nissan was a pleasant one. My experience was good. Mr. Aljay was very professional and treated me with respect. Although I did not get the service I wanted due to the price, I l More

by GLYNISJ76
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don't remember person's name the I made the appointment with but I think it was Nicole. She was very nice & helpful., Alfred "Al Jay" Icalla, nichole burchett
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