Back

Pearson Nissan Of Ocala - Service Center

Ocala, FL

4.6
3,804 Reviews

3,804 Reviews of Pearson Nissan Of Ocala - Service Center

Sort by
October 22, 2019

Service department All-work in service department done on time and by very friendly staff. Thank-you. Wait time for the service was minimal. That's very important to me. More

by CJCOURTNEY51
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George St John
October 22, 2019

Oil change My experience was great in every aspect :). Time management, costumer service and quality of work was optimal. Everybody was very professional. Even w More

by GRETYFLAWER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaac Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 21, 2019

Good customer service Al Jay is our customer service man. He always takes good care of us. We called to come in, he said come in and they got us right in. We had an oil More

by JUDYANN123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Glucksman, Alfred "Al Jay" Icalla
October 20, 2019

Check out brakes I took my Murano in to get the breaks checked because it sounds like you’re pressing on a wet sponge. When we went in to pick it up they tried to bill More

by DES4521
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clayton Elliott
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony, Alfred "Al Jay" Icalla
October 20, 2019

Isaac was both courteous and professional. Isaac treated us as if we were the only customers he was helping. He had the work completed as promised and made a survey of our vehicle and recomme More

by SDECKER1949
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaac Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 20, 2019

had parts relaced in sun roof We always receive great service from Pearson Nissan. We feel like family here. Need I say more. Every time we are in for service I get a dealership r More

by THEVILLAGES5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angel in the service department., Alfred "Al Jay" Icalla
October 19, 2019

Great service Pleasant and knowledgable service advisor. Work done on a timely basis.The technician did however forget to reset the maintenance due and oil change More

by JNBEVANS101
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaac Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 19, 2019

Great service Al Jay is always very knowledgeable and helpful. He makes the process very convenient. Robert, the shuttle driver, was very personable and helpful as More

by KEVINCOMBS5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert, Alfred "Al Jay" Icalla
October 19, 2019

Service front tire vibration Brought car in to fix vibration in front tires when speed about 60-65. Took car onto I -75 and still vibration is there. Service tech told me they cou More

by KASPARBAS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George
October 19, 2019

Wonderful routine service George S. in the service department was and always is very helpful and accommodating. Even when we come in short notice. The service department helps More

by akurc8625
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George St. John
...
352
...