3,804 Reviews of Pearson Nissan Of Ocala - Service Center
Service department All-work in service department done on time and by very friendly staff. Thank-you. Wait time for the service was minimal. That's very important to me. All-work in service department done on time and by very friendly staff. Thank-you. Wait time for the service was minimal. That's very important to me. More
Oil change My experience was great in every aspect :). Time management, costumer service and quality of work was optimal. Everybody was very professional. Even w My experience was great in every aspect :). Time management, costumer service and quality of work was optimal. Everybody was very professional. Even without an appoinment, I waited very little time considering. More
Good customer service Al Jay is our customer service man. He always takes good care of us. We called to come in, he said come in and they got us right in. We had an oil Al Jay is our customer service man. He always takes good care of us. We called to come in, he said come in and they got us right in. We had an oil change and tire rotation. Easy in and out. While there we were approached by Michael Glucksman a salesman. He showed us a new suv (even though we were not looking to trade. We liked the new Kicks vehicle but not interested in trading at this point . But overall it was a good experience. More
Check out brakes I took my Murano in to get the breaks checked because it sounds like you’re pressing on a wet sponge. When we went in to pick it up they tried to bill I took my Murano in to get the breaks checked because it sounds like you’re pressing on a wet sponge. When we went in to pick it up they tried to bill us for an oil change and tire rotation which we didn’t ask them to do. More
Isaac was both courteous and professional. Isaac treated us as if we were the only customers he was helping. He had the work completed as promised and made a survey of our vehicle and recomme Isaac treated us as if we were the only customers he was helping. He had the work completed as promised and made a survey of our vehicle and recommended services needed to keep our Altima in peak condition. More
had parts relaced in sun roof We always receive great service from Pearson Nissan. We feel like family here. Need I say more. Every time we are in for service I get a dealership r We always receive great service from Pearson Nissan. We feel like family here. Need I say more. Every time we are in for service I get a dealership review/survey. This dealership is top notch. More
Great service Pleasant and knowledgable service advisor. Work done on a timely basis.The technician did however forget to reset the maintenance due and oil change Pleasant and knowledgable service advisor. Work done on a timely basis.The technician did however forget to reset the maintenance due and oil change due reminder on the dashboard display. More
Great service Al Jay is always very knowledgeable and helpful. He makes the process very convenient. Robert, the shuttle driver, was very personable and helpful as Al Jay is always very knowledgeable and helpful. He makes the process very convenient. Robert, the shuttle driver, was very personable and helpful as well. More
Service front tire vibration Brought car in to fix vibration in front tires when speed about 60-65. Took car onto I -75 and still vibration is there. Service tech told me they cou Brought car in to fix vibration in front tires when speed about 60-65. Took car onto I -75 and still vibration is there. Service tech told me they couldn’t duplicate it. More
Wonderful routine service George S. in the service department was and always is very helpful and accommodating. Even when we come in short notice. The service department helps George S. in the service department was and always is very helpful and accommodating. Even when we come in short notice. The service department helps keep our cars maintained appropriately and the great customer service from George keeps us coming back. More