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Pearson Nissan Of Ocala - Service Center

Ocala, FL

4.6
3,804 Reviews

3,804 Reviews of Pearson Nissan Of Ocala - Service Center

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November 03, 2019

Understanding of problem, Knowledgeable Friendly, courteous, knowledgeable, takes you through the process and explained what is being done with your vehicle,out come, professional and relia More

by LOMB275
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alfred "Al Jay" Icalla
November 03, 2019

recall received a card in the mail regarding a recall, contacted the dealer and was taken the same day. they corrected the issue with no cost More

by LJCONLON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alfred "Al Jay" Icalla
November 02, 2019

27 point inspection Everyone was very friendly, but the wait time was a little long, but overall I can’t complain, very good service but a little high in some of the serv More

by JURASKO.LORI
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaac Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 02, 2019

First time visit in 'many' years, from The Villages. Had a minor miss-understanding as to the requested service-could have been my fault- but Isaac recovered very well for me, and I departed happy. Thank More

by LETVHELMS--Larry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaac Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 02, 2019

Great service They all do a great job in getting u service and performing the service for u. Thank u so much. Will continue to come back when in need of service More

by MARLINAWATSON1954
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alfred "Al Jay" Icalla
November 01, 2019

EAB Recall Work was completed in time period as indicated. Everyone I encountered very friendly. Very nice customer waiting area with donuts, a variety of beve More

by PPATTERSON329
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Guy who brought vehicle up after work was completed., Alfred "Al Jay" Icalla
November 01, 2019

No complaints. Service rep. Jimmy very accommodating, knowledgeable, friendly and courteous. Good turn around time. Provided discount coupons upon request. Professio More

by HARRPAW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Morejon
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 31, 2019

Unknown problem fixed!! Aljay is such a nice person to be sure that whatever problems that they could find in my nearly ten year old car would be taken care of. More

by BGZAMASTIL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alfred "Al Jay" Icalla, nichole burchett
October 31, 2019

My NISSAN Every one is so nice and aware of your reason for being there. Keep you updated on the progress of your service. Make sure you are comfortable More

by BIGSHOULDERS522000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaac Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 30, 2019

Always Great service Oil change and tire rotation. Service Writer Al Jay explains everything very well. He is professional and friendly and polite. I am always treated More

by ITSJEANEAGAIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alfred "Al Jay" Icalla
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