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Pearson Nissan Of Ocala - Service Center

Ocala, FL

4.6
3,759 Reviews

3,759 Reviews of Pearson Nissan Of Ocala - Service Center

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November 01, 2019

EAB Recall Work was completed in time period as indicated. Everyone I encountered very friendly. Very nice customer waiting area with donuts, a variety of beve More

by PPATTERSON329
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Guy who brought vehicle up after work was completed., Alfred "Al Jay" Icalla
November 01, 2019

No complaints. Service rep. Jimmy very accommodating, knowledgeable, friendly and courteous. Good turn around time. Provided discount coupons upon request. Professio More

by HARRPAW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Morejon
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 31, 2019

Unknown problem fixed!! Aljay is such a nice person to be sure that whatever problems that they could find in my nearly ten year old car would be taken care of. More

by BGZAMASTIL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alfred "Al Jay" Icalla, nichole burchett
October 31, 2019

My NISSAN Every one is so nice and aware of your reason for being there. Keep you updated on the progress of your service. Make sure you are comfortable More

by BIGSHOULDERS522000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaac Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 30, 2019

Always Great service Oil change and tire rotation. Service Writer Al Jay explains everything very well. He is professional and friendly and polite. I am always treated More

by ITSJEANEAGAIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alfred "Al Jay" Icalla
October 30, 2019

Very happy with the service Very helpful and knowledgeable. I didn’t have an appointment and they still took me and changed my battery to the car, battery for the clicker, and oi More

by ADDYLYNN67
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Morejon
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 30, 2019

Good and very professional.. The braking system was updated. Very friendly and good service. I had to have my braking system updated., which was a recall. The length of time was not as long as e expected. More

by jackiescott19
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
George St. John
October 29, 2019

Excellent Service Was greeted by Jimmy Morejon Jr who did all paperwork and kept me informed on time table of work . I have always been treated great by all employees a More

by VONGENE02
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Morejon
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 29, 2019

Efficient, friendly and timely! The experience was smooth from the time I entered the service department, the guest lounge and cashier . . . Everyone was cognizant that I was waiti More

by j_salyers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don't recall his name, had a beard. Very courteous.
October 29, 2019

One satisfied client! Went in for an oil change. The lady who scheduled my appointment was able to get me in same day. Isaac Velasquez was very curtious and was able to g More

by DFDBLACK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaac Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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