Pearson Nissan Of Ocala - Service Center

Isaac always does an excellent job when we come in for service. He pays attention to our problems and follows through on the work and gets us out as quickl always does an excellent job when we come in for service. He pays attention to our problems and follows through on the work and gets us out as quickly as possible. More

Poor customer service! Some of your customer service agents should not be working for Nissan. Please make necessary changes, or trainings to your current staff. Thanks for y Some of your customer service agents should not be working for Nissan. Please make necessary changes, or trainings to your current staff. Thanks for your concern. More

oil change usually I give a five star rating. This time, I arrived early for a 10am appointment. Usually I am directed to someone in the service department, but usually I give a five star rating. This time, I arrived early for a 10am appointment. Usually I am directed to someone in the service department, but this time I was asked to go directly to the waiting area. At 10:30, noone had contacted me so I went looking for someone to help me. Apparently, I got lost in the shuffle. More

Scheduled Service Service completed in a timely fashion. All work requested was done. Staff was friendly and helpful. I have never had any problems with the staff as Service completed in a timely fashion. All work requested was done. Staff was friendly and helpful. I have never had any problems with the staff as Pearson Nissan. More

Nice & easy My wife, my mother & I get our vehicle serviced there for years. Friendly folks & helpfull. Conveniently located as well. If little longer than normal My wife, my mother & I get our vehicle serviced there for years. Friendly folks & helpfull. Conveniently located as well. If little longer than normal they have a shuttle as well. More

Best experience ever ! I love coming to Pearson Nissan because I know my vehicle is in good hands. Outstanding customer service. Keep up the great job and see you on my next I love coming to Pearson Nissan because I know my vehicle is in good hands. Outstanding customer service. Keep up the great job and see you on my next service. More

Recall They were prompt with handling the upgrade on the computer. Also washed the vehicle. Said it would take about an hour and that's about how long it t They were prompt with handling the upgrade on the computer. Also washed the vehicle. Said it would take about an hour and that's about how long it took. More

Recall Appt. at 9:45 that I met as scheduled. Finally service finished their work om my car at 11:41. This 2 hour wait is unsatisfactory! Too many appts. Appt. at 9:45 that I met as scheduled. Finally service finished their work om my car at 11:41. This 2 hour wait is unsatisfactory! Too many appts. for computers available?? My time is worth something as well as yours! More

second times a charm I came in yesterday to get an oil change (which wasn't even quite due yet), and to get the heat shield that had broken part way off fixed. I got the I came in yesterday to get an oil change (which wasn't even quite due yet), and to get the heat shield that had broken part way off fixed. I got the oil change done no problem but got all the way back home to realize that the heat shield was the same as when I left the car. This obviously made me have to return again today. While there was no charge today it was the inconvenience. Also, I looked at the new Rogue's on your lot and was disappointed to find water bottles left in them. I think that doesn't show much respect for the potential buyer. In your showroom there was a sign beside a vehicle that was for a Nissan Kick but that wasn't the vehicle represented. So disappointed. More

Quick service The Malfunction Indicator Light was showing a problem existed. Took it to Ocala Pearson Nissan and they quickly had it repaired. Friendly and knowledg The Malfunction Indicator Light was showing a problem existed. Took it to Ocala Pearson Nissan and they quickly had it repaired. Friendly and knowledgeable service techs. More