Pearson Nissan Of Ocala - Service Center

The service department was quick to address and fix my issue. Isaac kept me informed and was genuinely interested in getting my vehicle repaired and back on the road. Love the texting system to approve o issue. Isaac kept me informed and was genuinely interested in getting my vehicle repaired and back on the road. Love the texting system to approve or deny suggestion repairs/maintenance. More

I love both of the Pearson Dealerships that I have had the pleasure of doing business with! I purchased two Kia’s from their dealership in Richmond, VA (Soul & Sorrento) and I have leased two Nissan’s fro the pleasure of doing business with! I purchased two Kia’s from their dealership in Richmond, VA (Soul & Sorrento) and I have leased two Nissan’s from the Ocala dealership in Ocala, FL (Altima & Rogue). My husband even leased a Nissan Kick’s from Ocala. Best sales and service departments ever!! More

I am a very long term customer to the service dept and once again the team has provided Excellent service!!! I highly commend Jimmy Morejon Jr for his outstanding service, integrity, honesty and for promp once again the team has provided Excellent service!!! I highly commend Jimmy Morejon Jr for his outstanding service, integrity, honesty and for promptly responding to my untimely service needs. More

Shortest service time ever. Thanks to Alfred Icalla, the service (oil change) was the shortest ever. Alfred greeted me as I came into the service bay and handled everything prof Thanks to Alfred Icalla, the service (oil change) was the shortest ever. Alfred greeted me as I came into the service bay and handled everything professionally. More

efficient fast service Al Jay and the service staff did their usual speedy efficient service, keep up the great work.MY only concern is not having the blueberry cake donuts- Al Jay and the service staff did their usual speedy efficient service, keep up the great work.MY only concern is not having the blueberry cake donuts- had to settle for a different kind-guess I will have to get earlier appt--HAHAHA More

5 stars on all sevice Best service ever! Was greeted promptly. Met with service adviser, explained problem with vehicle easily. Immediately sent vehicle to technician and Best service ever! Was greeted promptly. Met with service adviser, explained problem with vehicle easily. Immediately sent vehicle to technician and was completed quickly, while I waited in customer lounge which was great. More

Overall I’m pleased with the work. Disappointed that they didn’t fix my back up camera as asked. Requested oil change, recall work and my back up camera has lines in it on the screen every now and again. didn’t fix my back up camera as asked. Requested oil change, recall work and my back up camera has lines in it on the screen every now and again. Dealer said they couldn’t reproduce the issue and wouldn’t fix it even though I have what it is doing on video. More

Most customer friendly dealer ever Pearson Nissan is the most customer friendly car dealer I have ever had the pleasure to work with. Isaac is the best. He always seems to look out fo Pearson Nissan is the most customer friendly car dealer I have ever had the pleasure to work with. Isaac is the best. He always seems to look out for me and makes sure I understand what is happening with my vehicle. He never tries to up sell me he is just honest and straightforward. I drive an hour to go to Pearson even though I have another Nissan dealer 10 minutes from my house. More

Always GREAT service. Can't say enough about Pearson Nissan. Great facility with great employees. Service is wonderful and never any pressure. I am a Chevy person, but n Can't say enough about Pearson Nissan. Great facility with great employees. Service is wonderful and never any pressure. I am a Chevy person, but now i'm so impressed with Nissan and the value. More

Oil and Filter Change Although the waiting area is very comfortable, waiting two hours was too long for just an oil and filter change. We had a 1 pm appointment and did not Although the waiting area is very comfortable, waiting two hours was too long for just an oil and filter change. We had a 1 pm appointment and did not leave until 3 pm. The service staff was courteous. More