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Pearson Nissan Of Ocala - Service Center

Ocala, FL

4.6
3,759 Reviews

3,759 Reviews of Pearson Nissan Of Ocala - Service Center

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November 23, 2019

Through and courteous Had to have service. I was there an hour early for my appointment and had to wait 3 hours for my car. They did a great job and very nice. More

by KATHLEENBOOP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Alfred "Al Jay" Icalla, nichole burchett
November 23, 2019

Oil change Al J explains everything, very kind and helpful. Highly recommended... Would suggest your service dept to other people. Even looking to purchase a n More

by ladysubee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alfred "Al Jay" Icalla
November 23, 2019

Excellent Customer Service I could take my car for an oil change anywhere. However, I bring it to Pearson Nissan Service Center for the excellent customer service. AJ Icalla a More

by COLONF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alfred "Al Jay" Icalla
November 23, 2019

Awesome Wow, great service and customer service. Greeted upon arrival, knew why I was there and how to pronounce my name.... unlike the "other" Nissan dealer More

by RICKMUNSELL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George St. John, Alfred "Al Jay" Icalla
November 22, 2019

Oil change Very reasonable price for my oil change! Actually even cheaper than the quick stop places! George was my service guy and he was polite and nice and di More

by kncorley112
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George
November 21, 2019

Responsive I’ve been using this service center for 8 years. During this time they have responded with positive changes in response to my comments. They have alwa More

by MINERKEV
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alfred "Al Jay" Icalla
November 21, 2019

Great Day I went to Nissan and had my Truck service by Al Jay and he was great like always thank you, then i purchased a Truck that same day from Mason and he w More

by JCARSEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mason Day
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alfred "Al Jay" Icalla
November 20, 2019

Service Department Excellence Everyone I worked with or met at the dealership was warm and engaging. Everything was explained in advance, and any questions I had were addressed. More

by ROBERT ANDERSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George St. James
November 20, 2019

Oil change Al is always friendly and communication is alway great i had to wait long this time but maybe there was a shortage in the service center but all is ju More

by WB2JCW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alfred "Al Jay" Icalla
November 19, 2019

Great Service Took care of the oil change And the recall with no problems. We have bought many vehicles at this dealership and the sales and service is always great More

by KEYSURFER42
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alfred "Al Jay" Icalla
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