Pearson Nissan Of Ocala - Service Center

First time visit This was my first time going to Pearson for an oil change and tire rotation. Isaac was my professional and he was kind and professional. Service was This was my first time going to Pearson for an oil change and tire rotation. Isaac was my professional and he was kind and professional. Service was good and my car was ready when I was told it would. More

I had a great day. My advisor J Morejon, once again displayed a level of service unsurpassed and not readily found in today's dealerships. Jimmy and his team consistentl My advisor J Morejon, once again displayed a level of service unsurpassed and not readily found in today's dealerships. Jimmy and his team consistently set the standard for getting the job done right " the first time. It's always a pleasure to come to Pearson Nissan and see Jimmy and his very professional team. More

Tech not checking work Had the shifter replaced. When I got in the car to go home found the AC control panel was not securely placed back in it's location whn the tech put Had the shifter replaced. When I got in the car to go home found the AC control panel was not securely placed back in it's location whn the tech put the dash back together More

Last minute service call Woke up Saturday morning needing a new battery for my truck. Called first thing after getting car battery jumped. Was able to get right in as soon as Woke up Saturday morning needing a new battery for my truck. Called first thing after getting car battery jumped. Was able to get right in as soon as I got there. Also got an oil change and was on my way shortly after. Thanks More

excellent experience needed regular oil change for my Murano. I was greeted promptly. Al Jay took care of the paper work. I went to the customer lounge. Had a cup of c needed regular oil change for my Murano. I was greeted promptly. Al Jay took care of the paper work. I went to the customer lounge. Had a cup of coffee. And before I realized , Al Jay was back telling me my car was ready. More

Awesome Nissan fixed my car and was very helpful! I will for now on go to Pearson Nissan in Ocala. Great customer service and fast working. Nissan fixed my car and was very helpful! I will for now on go to Pearson Nissan in Ocala. Great customer service and fast working. More

Service was sub par I showed up a little early for my appointment. I was told my advisor would not be in today. I was showed to the waiting room. No advisor spoke to I showed up a little early for my appointment. I was told my advisor would not be in today. I was showed to the waiting room. No advisor spoke to me. I was brought a piece of paper saying my oil would be changed and tired rotated. The wait was very long. When completed someone called my name, walked me to the cashier and that was it. There was no explanation of any service or recap of what was covered. Last time I came in, my advisor Jimmy took time to explain everything and it was great. Jimmy made my visit. Not so much this time. Jimmy wasn't there and noone else seemed to care. The gentleman who provided the shuttle service for me was great. He deserves kudos. More

Great Service Felt my time and patronize was important. Isaac kept me up to date on the problem and how it would be resolved. Then gave me a price break due to reoc Felt my time and patronize was important. Isaac kept me up to date on the problem and how it would be resolved. Then gave me a price break due to reoccurring problem. Thanks. More

Excellent My Service guy did a great job well detailed and able to answer questions one thing I do suggest is that you guys do the review while customers are in My Service guy did a great job well detailed and able to answer questions one thing I do suggest is that you guys do the review while customers are in office to make sure everyone one get rated by there point of service. More

Online appointment When scheduled an online appointment there was no wating once I got to the dealership Took about 1.5 hours for oil change an rotate tires. When scheduled an online appointment there was no wating once I got to the dealership Took about 1.5 hours for oil change an rotate tires. More