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Pearson Nissan Of Ocala - Service Center

Ocala, FL

4.6
3,759 Reviews

3,759 Reviews of Pearson Nissan Of Ocala - Service Center

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December 13, 2019

quick The service team was quick to analyze and work on the issues the car had. They went out of their way for me and very grateful for that. More

by Ocala.Joe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaac Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 13, 2019

Great Customer Svc This location has a great staff. Al Jay is a very knowledgeable and courteous service advisor. I would recommend anyone with or without a Nissan to go More

by RMN2867
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alfred "Al Jay" Icalla
December 13, 2019

3 hour Oil Change with Apointment I made an appointment for an oil change and after promised a 1 hour wait I was waiting for 3 hours and they lost my paperwork and said the person who More

by SHAUNNASMITH2309
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jimmy Morejon
1.0
This rating includes all reviews, with more weight given to recent reviews.
December 12, 2019

Efficient, courteous friendly Nissan dealership always prompt and efficient. Al Jay always attends to all the, d.etails necessary Very efficiently and friendly. Be happy to recomm More

by NORAJANE46
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alfred "Al Jay" Icalla
December 12, 2019

Amazing Jimmy has been my advisor for many years! He is knowledgeable and the absolute best.! He cares about each and every client that walks through the door More

by SHERVONNASCOTT32
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Morejon
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 12, 2019

Regular oil change During servicing vehicle for regular oil change they found a situation that had to be corrected, The problem was discussed with me and was handled More

by JMTINC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alfred "Al Jay" Icalla
December 12, 2019

A day of not so good Service WE called and requested a shuttle to do my Doctor visit while my car was serviced. Never got it and was late for my appointment. We thought that we More

by janbob716
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Isaac Velazquez
2.0
This rating includes all reviews, with more weight given to recent reviews.
December 11, 2019

A visit to the service center This visit was my second visit and like my first visit the service was great! I was very happy that Isaac V. was my service adviser again this vis More

by ANDREW.SULLIVAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaac Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 10, 2019

Car wash I was told they were going to wash and vacuum my car. Horrible job, my car still had sand all over the carpets and car had spots on the outside that w More

by LABEBA1013
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaac Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 10, 2019

Horrible experience I wasn't greeted properly. The service rep was very rude and unprofessional. He showed very bad manners and his behavior towards me was very unappreci More

by JABBAWOCK2010
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Alfred "Al Jay" Icalla
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