Pearson Nissan Of Ocala - Service Center

Gary and Zack made sure I got the very best service I didn't know I had to write an essay to review my experience here. I thought the check marked answers were quite enough. this is ridiculous. I didn't know I had to write an essay to review my experience here. I thought the check marked answers were quite enough. this is ridiculous. More

BLOWN MOTOR I have a blown motor and my "certified" pathfinder that has a 7 yr/100,000 warranty is not being honored. however, the service department is not call I have a blown motor and my "certified" pathfinder that has a 7 yr/100,000 warranty is not being honored. however, the service department is not calling me and telling what is wrong either More

Love Al Jay. He makes you feel like family. I know I can trust him. He takes vet good care of me and my Versa. trust him. He takes vet good care of me and my Versa. More

I can Always can count on Isaac to be honest and on point. Great job to all who took care of my Murano. I will always bring my car to this dealership! point. Great job to all who took care of my Murano. I will always bring my car to this dealership! More

Our advisor Zach Mcquaig was excellent , I requested to have my inside windshield cleaned in front because I was to short to reach it and before I drove my car off the lot he made sure it was done for us have my inside windshield cleaned in front because I was to short to reach it and before I drove my car off the lot he made sure it was done for us excellent service More

Having an ongoing problem. Having an ongoing problem with water leaking in on passenger side of vehicle when it rains hard, The men who looked and checked it over found it was Having an ongoing problem with water leaking in on passenger side of vehicle when it rains hard, The men who looked and checked it over found it was the windshield that had been replaced and had not been done correctly. After 2 years it was great that these two found the problem. So getting it replaced at last. More

Not what I have experienced in the past Brought in for regular oil change. Truck immediately started leaking oil that evening. Brought back and was told techs installed a defective oil fil Brought in for regular oil change. Truck immediately started leaking oil that evening. Brought back and was told techs installed a defective oil filter which had a "gash" in it. They corrected but it was still a second trip with a 45 minute wait. More

Two visits fot same issue Had issue with rear end leak on my truck. 01/08. Thought still under drive drain warrantee, however expired 12/20/19! Two weeks out. Resealed rear end Had issue with rear end leak on my truck. 01/08. Thought still under drive drain warrantee, however expired 12/20/19! Two weeks out. Resealed rear end and charged 247.00 for repair. I asked about a about possible warrantee covering because so close to expiration date. Told Nissan/dealer would not do that. 01/13 back at dealer for same issue plus an added noise from rear end(leaking on garage floor worst than first time). Had 8am appt. The same tech assigned to issue. approx 2hrs expired tech called me to look a part of rear end causing leak. He stated he had not seen the issue with part and was not sure what to do next, going to check with parts people. 2 more hours go by and I am told truck ready. Asked what was done, told replace the same part as before and test drove no leaks or noise noted? I think took way, way too long to make the same decision as before. The good news now under warrentee! I have been a loyal customer since 1999 and think that fact should account for something! Only time will tell if fixed. ok so far 50 miles............ More

Very Pleased My 2011 Maxima has never been serviced anywhere other than Pearson Nissan. I am totally satisfied with the service received there. This visit was for My 2011 Maxima has never been serviced anywhere other than Pearson Nissan. I am totally satisfied with the service received there. This visit was for a battery problem. I called Isaac and he got me an appointment on very short notice. The problem was taken care of quickly and efficiently. This was greatly appreciated and is a valid reason for my loyalty. Isaac Velazquez is one of the best service reps I have ever had the pleasure of dealing with. More

I made an appt convenient for my time frame. My car was taken immediately to get oil changed. Took a little longer than expected . The service team is great and helpful. taken immediately to get oil changed. Took a little longer than expected . The service team is great and helpful. More