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Pearson Nissan Of Ocala - Service Center

Ocala, FL

4.6
3,808 Reviews

3,808 Reviews of Pearson Nissan Of Ocala - Service Center

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February 15, 2020

Everyone was helpful and pleasant. Done in a speedy fashion! Pleasant waiting environment. Everything was taken and done with little to no effort on my part. More

by RAGINGRHINO66
Recommend Dealer
Yes
Employees Worked With
nichole burchett
February 15, 2020

The service department was quick to address and fix my issue. Isaac kept me informed and was genuinely interested in getting my vehicle repaired and back on the road. Love the texting system to approve o More

by MLENIHAN8752
Recommend Dealer
Yes
Employees Worked With
Isaac Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 15, 2020

when II came to the dealer explaining my situation the gentleman was polite, and took care of my problems I'm so very pleased. Thanks! More

by BNJ1228
Recommend Dealer
Yes
Employees Worked With
Isaac Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alfred "Al Jay" Icalla, Cawan Bryant
February 14, 2020

I love both of the Pearson Dealerships that I have had the pleasure of doing business with! I purchased two Kia’s from their dealership in Richmond, VA (Soul & Sorrento) and I have leased two Nissan’s fro More

by DAWNZSKI
Recommend Dealer
Yes
Employees Worked With
Isaac Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 14, 2020

Shortest service time ever. Thanks to Alfred Icalla, the service (oil change) was the shortest ever. Alfred greeted me as I came into the service bay and handled everything prof More

by FSGOLF1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alfred "Al Jay" Icalla
February 14, 2020

efficient fast service Al Jay and the service staff did their usual speedy efficient service, keep up the great work.MY only concern is not having the blueberry cake donuts- More

by LNR748
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alfred "Al Jay" Icalla
February 14, 2020

I am a very long term customer to the service dept and once again the team has provided Excellent service!!! I highly commend Jimmy Morejon Jr for his outstanding service, integrity, honesty and for promp More

by MARIAN26.2
Recommend Dealer
Yes
Employees Worked With
Jimmy Morejon
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 13, 2020

5 stars on all sevice Best service ever! Was greeted promptly. Met with service adviser, explained problem with vehicle easily. Immediately sent vehicle to technician and More

by FIRETAZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alfred "Al Jay" Icalla
February 13, 2020

Overall I’m pleased with the work. Disappointed that they didn’t fix my back up camera as asked. Requested oil change, recall work and my back up camera has lines in it on the screen every now and again. More

by Jspt46
Recommend Dealer
No
Employees Worked With
Isaac Velazquez
2.0
This rating includes all reviews, with more weight given to recent reviews.
February 12, 2020

Most customer friendly dealer ever Pearson Nissan is the most customer friendly car dealer I have ever had the pleasure to work with. Isaac is the best. He always seems to look out fo More

by MAJMACS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaac Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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