Pearson Nissan Of Ocala - Service Center

Disappointing Upon arrival for my appointment I was advised that my maintenance agreement had expired last Nov. It is upsetting that I wasn't told this when I made Upon arrival for my appointment I was advised that my maintenance agreement had expired last Nov. It is upsetting that I wasn't told this when I made the appointment. I left two routine service calls on the table. We do not travel a lot and our service intervals are longer then most. I think Pearson Nissan, or Nissan could have forewarned me so that I could have scheduled sooner and not waste time and money. I will not be back for service and most definitely not to purchase a car. Ralph Kolesar More

great service all around could not ask for any more professional help than what i recived every one was looking for my best interest could not have been more polite I thought could not ask for any more professional help than what i recived every one was looking for my best interest could not have been more polite I thought Jimmy was just great More

recall Brought Rogue in for rear camera visibility recall, found another issue prior to this recall, told Zach about it and after checking it out found it to Brought Rogue in for rear camera visibility recall, found another issue prior to this recall, told Zach about it and after checking it out found it to be a faulty sensor. It was replaced , recall was fixed and I was on my way. More

My cars are professionally and promptly maintained! I feel that both my 370z Nismo and Murano receive the most knowledgeable and competent service available anywhere! I'm particularly biased towards the I feel that both my 370z Nismo and Murano receive the most knowledgeable and competent service available anywhere! I'm particularly biased towards the Z and George and Corey could not inspire in me anymore confidence in meeting all of my baby's needs! More

My very first experience 4 years ago made you feel stupid for asking a question. Recently, Very unresponsive, doesn't keep you informed and doesn't return phone calls when they say they will. Doesn't listen for asking a question. Recently, Very unresponsive, doesn't keep you informed and doesn't return phone calls when they say they will. Doesn't listen. I've tried calling multiple times and apparently I'm a pain and they would rather not deal with me. I will be contacting Nissan directly and wouldn't own another one. More

Service on Nissan Rogue Had an oil change, tire rotation and recall remedy. As usual, Jimmy Morejon did an excellent job in handling our car's needs. Thanks Jimmy!!!! Had an oil change, tire rotation and recall remedy. As usual, Jimmy Morejon did an excellent job in handling our car's needs. Thanks Jimmy!!!! More

BLOWN MOTOR I purchased a certified pathfinder and within 40,000 miles - the motor is blown - I have submitted all service records but Nissan will not honor the w I purchased a certified pathfinder and within 40,000 miles - the motor is blown - I have submitted all service records but Nissan will not honor the warranty. I strongly believe they knew something was wrong with this car before they sold it to me, knowing that when I brought the car back they would not warranty it. Warranty Dept and Consumer Affairs are all Departments within Nissan USA, so they monopolize the decision. Consumer Affairs is to make sure the customer is being treated fairly however, they told me that it didn't matter what the reports say, it was denied. Nobody will talk to you and the Service Manager, Garry, is very sarcastic, and practically laughs in your face. The General Manager, Tony Bazar doesn't ever acknowledge anything. I have purchased 3 cars from this Dealership and I shouldn't be treated this way. More

Great Service I had a less then expected wait time, got a $10 discount on service, and my tires got rotated. AlJay suggested I get new tires this spring. Awesome I had a less then expected wait time, got a $10 discount on service, and my tires got rotated. AlJay suggested I get new tires this spring. Awesome service every time I come in. More

Oil change for Nissan 370Z Very happy with the service center and the dealership! We just moved to Ocala and I didn't want to take my 370Z to a quick lube joint. They did a very Very happy with the service center and the dealership! We just moved to Ocala and I didn't want to take my 370Z to a quick lube joint. They did a very competent job at a reasonable price and even threw in a coupon without me even asking! Waiting area was nice, used the wi-fi for work and the service was completed within an hour. Very happy! More

not happy to long a wait for an oil change. not able to make an appointment over the phone...I do not go on line, I like to talk to a real person. we asked t to long a wait for an oil change. not able to make an appointment over the phone...I do not go on line, I like to talk to a real person. we asked to see the GM but were referred to see the service manager. Gary Bradley. Gary understood the issues we have had in trying to get an appointment. More