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Pearson Nissan Of Ocala - Service Center

Ocala, FL

4.6
3,808 Reviews

3,808 Reviews of Pearson Nissan Of Ocala - Service Center

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March 05, 2020

Great Customer Service Experience . Detailed on maintenance issues for my car. Could have less waiting time, but car service department is always full of customers. More

by FALMEIDAZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rudy Durand
Mar 07, 2020 -

Pearson Nissan Of Ocala responded

Thank you for taking the time to leave a review for us at Pearson Nissan Of Ocala. We're happy we could meet your expectations! Best Regards, The Pearson Nissan Team

March 05, 2020

customer service skills need improvement Came in and talked with service person. I told him I had a brake problem. he started typing and imput wrong info. He got irritated with me & told me t More

by T & L
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Zach McQuaig
March 05, 2020

It's always a pleasure coming in for service. Everyone is very curtious and professional. I'm in and out quickly and have been very satisfied with Pearson Nissan for many years now. More

by Michael Donthnier
Recommend Dealer
Yes
Employees Worked With
Chloe Sessler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jimmy Morejon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Ridgway, Rudy Durand
Mar 07, 2020 -

Pearson Nissan Of Ocala responded

We appreciate your positive review about your experience with us! Thank you for being apart of the Pearson Nissan Family! Best Regards. Pearson Nissan of Ocala

March 05, 2020

I received good service at Pearson Nissan, Isaac my service rep was excellent. It is good to have a dealer you can trust! No doubt, I will be back to use their services. More

by ROBDEN01
Recommend Dealer
Yes
Employees Worked With
Isaac Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert did an excellent job of take me to and from my house!
Mar 07, 2020 -

Pearson Nissan Of Ocala responded

Thank you for sharing your positive experience! We are glad to see Isaac go above and beyond! Best Regards, The Pearson Nissan Team

March 05, 2020

I had a recall for my passenger airbag. I called and they were able to get me in the same day. Thank you very much! More

by LAURIE1917
Recommend Dealer
Yes
Employees Worked With
George was wonderful
Mar 07, 2020 -

Pearson Nissan Of Ocala responded

Thank you for your kind review; we are very happy to have provided you with such a positive experience! Best Regards, The Pearson Nissan Team

March 04, 2020

Excellent Isaac is an asset to Pearson Nissan. He is professional and cares about customer service to inclued advising you what to expect up front. Kudos goes More

by TTDJUNA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaac Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mechanic that worked on my car
Mar 07, 2020 -

Pearson Nissan Of Ocala responded

Thank you for sharing your positive experience! We are glad to see Isaac go above and beyond! Best Regards, The Pearson Nissan Team

March 03, 2020

I had emergency with my car and Issac was very quick to help me and have my vehicle fixed as fast as impossible. Great job More

by JOSE01052
Recommend Dealer
Yes
Employees Worked With
Isaac Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 03, 2020

Zack was super friendly and helpful! I called and was able to get a same day appointment, then got me in and out for my oil change. Highly recommend Pearson! More

by GINAPAT92
Recommend Dealer
Yes
Employees Worked With
Zach
Mar 07, 2020 -

Pearson Nissan Of Ocala responded

Thank you for taking the time to leave a review for us at Pearson Nissan Of Ocala. We're happy we could surpass your expectations! Best Regards, The Pearson Nissan Team

March 01, 2020

Always have a great experience when servicing my car. The buying experience was very non threatening and I hope good for all. Gary listened to my concerns and needs to fine the perfect car. More

by Junebug
Recommend Dealer
Yes
Employees Worked With
Gary Stevenson , Alfred "Al Jay" Icalla
Mar 02, 2020 -

Pearson Nissan Of Ocala responded

Thanks for your praise and kind comments about our team. We are pleased to hear Gary found the perfect car for your needs! Best Regards, The Pearson Nissan Team

March 01, 2020

Service was excellent and prompt timing . Love Jimmy Morejon so very helpful always. My first experience with Jimmy when My Nissan was broke down at convenient store he stopped to help me , he called a More

by DMFLORES63
Recommend Dealer
Yes
Employees Worked With
Jimmy Morejon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 02, 2020 -

Pearson Nissan Of Ocala responded

We always strive to provide top quality service to every guest, and are pleased to hear that Jimmy has made your experience here at Pearson Nissan Of Ocala outstanding. Thank you so much again, Dr. Flores, for your feedback! We hope you have a great day!

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