3,808 Reviews of Pearson Nissan Of Ocala - Service Center
Oil change/ tire rotation I have been pleased for most of my basic service calls...however...my last service, my windshield wiper fluid was not filled?!?...and how convenient?? I have been pleased for most of my basic service calls...however...my last service, my windshield wiper fluid was not filled?!?...and how convenient??..my windshield wiper Fluid does not work on the DRIVERS SIDE?!... not even 55,000 miles on the vehicle?!? Usually my car was given a “complimentary” wash....pretty sure it didn’t happen this last service.... More
very good experience! Electronic key stopped working, needed to be replaced. Thank goodness for extended warranty. Everything was covered super . Isaac did a great job as Electronic key stopped working, needed to be replaced. Thank goodness for extended warranty. Everything was covered super . Isaac did a great job as always. Thank you so much! More
Service department was great ! Issac was very attentive and kept me updated with the repair of my car. Repair was done in a timely manner. I would highly recommend Pearson Nissan. and kept me updated with the repair of my car. Repair was done in a timely manner. I would highly recommend Pearson Nissan. More
Courteous service. Jimmy Morejon was very friendly and explained how my battery problem would be resolved. After the new battery was installed he my wife and I how it w Jimmy Morejon was very friendly and explained how my battery problem would be resolved. After the new battery was installed he my wife and I how it was determined that the battery was bad. More
Excellence in Customer Service My Service Rep., Isaac V. was fabulous. He made sure I got in when I needed to and took great care in making sure he got all the particulars correct a My Service Rep., Isaac V. was fabulous. He made sure I got in when I needed to and took great care in making sure he got all the particulars correct as to the nature of my problem. In doing so the service department was able to correct my problem as well letting me know that certain filters needed changing. Because of this we scheduled my wife's vehicle for routine maintenance, a recall and an oil change for this coming weekend. More
Fix the radio when I purchased the car at the radio was broken when they put the wrong SIM card in after the third radio it was fixed properly but I'm pleased they fix the problem in the end broken when they put the wrong SIM card in after the third radio it was fixed properly but I'm pleased they fix the problem in the end More
Mr. Macquaig & the mechanic who did my work were Mr. Macquaig & the mechanic who did my work were polite, informative, & personable. The 2 hour wait time must b expected. I bought my Titan becaus Mr. Macquaig & the mechanic who did my work were polite, informative, & personable. The 2 hour wait time must b expected. I bought my Titan because of the generous warranty, & there was no issue re that. My appointment time was honored, & I left feeling that I had been treated fairly & by competent people who wanted 2 do right by me. More
Oil change/tire rotation Every one I encountered was pleasant and helpful. Service was done in the length of time I was advised it would take and I had a great space to work Every one I encountered was pleasant and helpful. Service was done in the length of time I was advised it would take and I had a great space to work in while waiting. More
Excellent service Jimmy is AWESOME. I only take my care to Pearson because I know that I can trust them. Quality car and happy with Nissan.Great Jimmy is AWESOME. I only take my care to Pearson because I know that I can trust them. Quality car and happy with Nissan.Great More
Isaac was very helpful. He took his time to go over everything with my car always taking me in even without a apportionment . He is the best service advis was very helpful. He took his time to go over everything with my car always taking me in even without a apportionment . He is the best service adviser in Ocala More