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Pearson Nissan Of Ocala - Service Center

Ocala, FL

4.6
3,808 Reviews

3,808 Reviews of Pearson Nissan Of Ocala - Service Center

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March 13, 2020

Oil change/ tire rotation I have been pleased for most of my basic service calls...however...my last service, my windshield wiper fluid was not filled?!?...and how convenient?? More

by CASHKIM60
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaac Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 23, 2020 -

Pearson Nissan Of Ocala responded

We do apologize about your last experience but hope you will give us another chance to make it right. Sincerely, Pearson Nissan of Ocala

March 13, 2020

very good experience! Electronic key stopped working, needed to be replaced. Thank goodness for extended warranty. Everything was covered super . Isaac did a great job as More

by GJANDREWS17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaac Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 23, 2020 -

Pearson Nissan Of Ocala responded

Thank you so much for the great review! We are so happy we could help you out! Sincerely, Pearson Nissan of Ocala

March 12, 2020

Service department was great ! Issac was very attentive and kept me updated with the repair of my car. Repair was done in a timely manner. I would highly recommend Pearson Nissan. More

by JSMITH353
Recommend Dealer
Yes
Employees Worked With
Isaac Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2020 -

Pearson Nissan Of Ocala responded

Thank you for sharing your positive experience! We are glad to see Isaac was able to make your experience truly exceptional! Best Regards, The Pearson Nissan Team

March 12, 2020

Courteous service. Jimmy Morejon was very friendly and explained how my battery problem would be resolved. After the new battery was installed he my wife and I how it w More

by TOHARA430
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Morejon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2020 -

Pearson Nissan Of Ocala responded

Thank you for taking the time to let us know how we did. It is glad to hear Jimmy was informative and made your experience a pleasure. Best Regards, Pearson Nissan of Ocala

March 12, 2020

Excellence in Customer Service My Service Rep., Isaac V. was fabulous. He made sure I got in when I needed to and took great care in making sure he got all the particulars correct a More

by RGREENE2254
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaac Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2020 -

Pearson Nissan Of Ocala responded

Thank you for sharing your positive experience! We are glad to see Isaac go above and beyond! Best Regards, The Pearson Nissan Team

March 12, 2020

Fix the radio when I purchased the car at the radio was broken when they put the wrong SIM card in after the third radio it was fixed properly but I'm pleased they fix the problem in the end More

by ANNGUYNN
Recommend Dealer
Yes
Employees Worked With
Jon Peeples
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jimmy Morejon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Hinkle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cawan Bryant
Mar 23, 2020 -

Pearson Nissan Of Ocala responded

Thank you for sharing your experience with us, we're glad we could help you out. Let us know if there is anything else we can do for you. Sincerely, Pearson Nissan of Ocala

March 11, 2020

Mr. Macquaig & the mechanic who did my work were Mr. Macquaig & the mechanic who did my work were polite, informative, & personable. The 2 hour wait time must b expected. I bought my Titan becaus More

by LINDLEYORR.LNO
Recommend Dealer
Yes
Employees Worked With
Mr. Macquaig
Mar 14, 2020 -

Pearson Nissan Of Ocala responded

Thank you for your kind review; we are very happy to have provided you with such a positive experience! Best Regards, The Pearson Nissan Team

March 11, 2020

Oil change/tire rotation Every one I encountered was pleasant and helpful. Service was done in the length of time I was advised it would take and I had a great space to work More

by CAROPATT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaac Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 11, 2020

Excellent service Jimmy is AWESOME. I only take my care to Pearson because I know that I can trust them. Quality car and happy with Nissan.Great More

by SAWATSON0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Morejon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2020 -

Pearson Nissan Of Ocala responded

Thank you for taking the time to let us know how we did. It is glad to hear Jimmy made your visit outstanding! We will make sure to pass along these positive comments to Jimmy! Best Regards, Pearson Nissan of Ocala

March 10, 2020

Isaac was very helpful. He took his time to go over everything with my car always taking me in even without a apportionment . He is the best service advis More

by CDR8213
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaac Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2020 -

Pearson Nissan Of Ocala responded

Thank you for sharing your positive experience! We are glad to see Isaac go above and beyond! Best Regards, The Pearson Nissan Team

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