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Pearson Nissan Of Ocala - Service Center

Ocala, FL

4.6
3,808 Reviews

3,808 Reviews of Pearson Nissan Of Ocala - Service Center

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March 20, 2020

I was extremely happy and satisfied with the service and waiting room accommodations. This was my first oil change at this dealership. The employees were very friendly and made sure all your questions were More

by JIMMARKO
Recommend Dealer
Yes
Employees Worked With
Alfred "Al Jay" Icalla
Mar 23, 2020 -

Pearson Nissan Of Ocala responded

Thank you for taking the time to let us know how we did. We are pleased to hear how satisfied you are with your visit! Sincerely, Pearson Nissan of Ocala

March 18, 2020

Isaac was so polite to us you could not ask for a better salesperson than what we had he answered every question that we had no matter what the question was More

by SARAHWRIVERRAT1
Recommend Dealer
Yes
Employees Worked With
Isaac Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 23, 2020 -

Pearson Nissan Of Ocala responded

Thank you for this wonderful review! We are happy to hear Isaac was able to make your visit with us TRULY EXCEPTIONAL! Sincerely, Pearson Nissan of Ocala

March 18, 2020

Very satisfied with the installation of the running boards. You guys also did a great job with my tires on a previous visit. Thank you More

by DWV4444
Recommend Dealer
Yes
Employees Worked With
George St John
Mar 23, 2020 -

Pearson Nissan Of Ocala responded

Thank you for taking the time to let us know how we did. We are happy to hear you are satisfied with your visit! Sincerely, Pearson Nissan of Ocala

March 17, 2020

Great experience Kept my appointment time I did not have to wait which is great. They were considerate of my time. Reviewed everything that was done to my vehicle. More

by EDBOODOO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaac Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 23, 2020 -

Pearson Nissan Of Ocala responded

Thank you for taking the time to let us know how we did! We are happy to hear you had such a good experience with us. Sincerely, Pearson Nissan of Ocala

March 17, 2020

Car in for a recall. Everything went well. Jimmy in service and staff are always friendly and helpful. Work performed timely. Waiting area is nice. More

by Cindy
Recommend Dealer
Yes
Employees Worked With
Chloe Sessler
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jimmy Morejon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Hinkle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mason Day
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Garry Bradley
Mar 23, 2020 -

Pearson Nissan Of Ocala responded

Cindy, thank you for letting us know how we did. We are glad to hear Jimmy and our team were able to make your experience great! Sincerely, Pearson Nissan of Ocala

March 17, 2020

Professional service I am very pleased with the Pearson Nissan service department. They are courteous, professional, and helpful. I am very glad to be onboard! I will cont More

by Jill C.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaac Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 23, 2020 -

Pearson Nissan Of Ocala responded

Jill, we are glad to have you apart of our Nissan Family. Thank you so much! Sincerely, Pearson Nissan of Ocala

March 16, 2020

Isaac was very courteous as he went over my bill and got my car out on time . IMy experience was good experience will bring the car back to again More

by arlenem352
Recommend Dealer
Yes
Employees Worked With
Isaac Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 23, 2020 -

Pearson Nissan Of Ocala responded

Thank you for telling us about your experience, we are always happy to see Isaac go above and beyond. We can't wait to see you again! Sincerely, Pearson Nissan of Ocala

March 16, 2020

Went in for service originally and purchased a car. Had a great experience in every area. Everyone was extremely helpful, professional and easy to work with. More

by TGC716
Recommend Dealer
Yes
Employees Worked With
Chloe Sessler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Isaac Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gary Stevenson, Ivo Stuller
Mar 23, 2020 -

Pearson Nissan Of Ocala responded

Thank you so much for this wonderful review. We are happy to hear you had a great experience! And thank you for being apart of the Pearson Nissan Family. Sincerely, Pearson Nissan of Ocala

March 14, 2020

Pearson Nissan has the most courteous, conscientious and knowledgeable staff of service department employees that I have encountered in my 40 years of owning a vehicle! More

by DAWNZSKI
Recommend Dealer
Yes
Employees Worked With
Isaac Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ashanti the shuttle driver
Mar 23, 2020 -

Pearson Nissan Of Ocala responded

Thank you for the wonderful review! We are so happy to have you apart of our Nissan Family! Sincerely, Pearson Nissan of Ocala

March 13, 2020

Too Long for service Took TWO hours for a tire rotation and an oil change. Then they told me I needed an in cabin filter which I had just changed myself two weeks prior. I More

by SMOKE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Don't remember the name, but it was not his fault. Blame the Service Dept.
Mar 23, 2020 -

Pearson Nissan Of Ocala responded

We do apologize how long the wait took. We hope you give us another chance. Sincerely, Pearson Nissan of Ocala

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