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Pearson Nissan Of Ocala - Service Center

Ocala, FL

4.6
3,811 Reviews

3,811 Reviews of Pearson Nissan Of Ocala - Service Center

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May 02, 2020

My service appointment was awesome as usual. The staff is always courteous and knowledgeable. I will definitely bring my car back there for service in the future. More

by Rickett 70
Recommend Dealer
Yes
Employees Worked With
Isaac Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2020 -

Pearson Nissan Of Ocala responded

Thank you so much for taking the time to let us know how we did! It is great to hear you had an awesome visit here at Pearson Nissan of Ocala. Please don't hesitate to call if you need anything else. Sincerely, Pearson Nissan of Ocala

May 02, 2020

Diagnosis and repairs Was greeted promptly. Issue was diagnosed and was kept informed by Zack as to status and how long it would take. Lobby is too cold! More

by PY2030
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaac Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2020 -

Pearson Nissan Of Ocala responded

Thank you for your feedback! We are pleased to hear you were satisfied with your visit. We do apologize for the tempurature of the lobby! Sincerely, Pearson Nissan of Ocala

May 01, 2020

I've been doing business with Pearson Nissan since 2006. For many years I've had great service and the offer a great product. I have never walked away unhappy from any service work they've done. Same goes w More

by Michael Donthnier
Recommend Dealer
Yes
Employees Worked With
Jimmy Morejon
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 30, 2020

NOT hAPPY when The person who drove my truck in for service did not put seat protector paper on the seat. You advertised free car wash after service.. My truck More

by EDJAW717
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Isaac Velazquez
3.0
This rating includes all reviews, with more weight given to recent reviews.
April 29, 2020

Even on a Saturday during the pandemic I did not have to wait for service. A salesman put a chair outside for me. Great service. More

by CJ_PORTER
Recommend Dealer
Yes
Employees Worked With
Isaac Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 29, 2020

Thank you Issac Valasquez. I always come back due to Issac, he’s very knowledgeable and honest. Treat customers with respect and very friendly. A/plus in my book. More

by JC52
Recommend Dealer
Yes
Employees Worked With
Isaac Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 29, 2020

Just the overall experience was a pleasant experience. Courteous and work performed in reasonable time. Car was returned with proper settings. Assisted me to get back on 200 south More

by JOEELLISIV
Recommend Dealer
Yes
Employees Worked With
Isaac Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2020 -

Pearson Nissan Of Ocala responded

Thank you for taking the time to let us know how we did. We hope you have a great day! Sincerely, Pearson Nissan of Ocala

April 28, 2020

I love Nissan this is my 3rd Murano the service dept is clean friendly always something to eat n drink I miss Al Jay great Dealership keep up the good work thank to Isaac Velasquez great personally. More

by JANETBRUCEMILLER
Recommend Dealer
Yes
Employees Worked With
Isaac Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alfred "Al Jay" Icalla
April 28, 2020

I have gotten my oil changed at the dealership multiple times before and in addition to the oil change it has always included a car wash. I didn't get my car washed at all. I don't need to come to the deal More

by THESSJGOD
Recommend Dealer
No
Employees Worked With
Jimmy Morejon
4.0
This rating includes all reviews, with more weight given to recent reviews.
Isaac Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cawan Bryant
May 15, 2020 -

Pearson Nissan Of Ocala responded

Thank you for taking the time to let us know about your experience. It is upsetting to hear you had a negative experience. We would like to learn more about your experience and hope you give us another chance. Sincerely, Pearson Nissan of Ocala

April 28, 2020

Tire replacement great price and service when they said it would be done, I compared prices with others and price fit with in my budget . I would hope oil changes woul More

by lakekerr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaac Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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