Pearson Nissan Of Ocala - Service Center

Great courtesy and service This time it was excellent compared to the last visit. I was very well taken care of. Excellent service and customer care. I was in for an oil change This time it was excellent compared to the last visit. I was very well taken care of. Excellent service and customer care. I was in for an oil change and interior air filter change. It only took 50 min compared to the 2 and 1/2 hours it took last time just for an oil change. It was excellent. More

great customer service and courtesy While I whine about prices, I recognize that at least some of those are not completely in the hands of the dealership. That said, I have rarely seen s While I whine about prices, I recognize that at least some of those are not completely in the hands of the dealership. That said, I have rarely seen such consistent attention to customers and their needs and concerns. They deliver on that matter and have done so since my first experience with them. More

Not honoring the coupon price. The service writer was courteous and did a great job.I have been a regular oil change customer since moving to Florida 2-1\2 years ago.I was sent a co The service writer was courteous and did a great job.I have been a regular oil change customer since moving to Florida 2-1\2 years ago.I was sent a coupon in the mail for $39.95 for an oil change and tire rotation.I had the service done on 05\14\2020,I was charged 3.06 for tax which I understand.My total came up to $46.11 which was not what I should have been charged.I told them it was not right but they said that was the price,Due to sending the coupon and not honoring the price,I will take my business elsewhere.Probably Crystal River.I was very disappointed.Also I always have to wait at least an hour and a half.Thanks More

Great First Visit Zach Mcquaig was very helpful in keeping my car services updated. I now feel safe. Thank You Zach. Staff is friendly and the service is excellent. Zach Mcquaig was very helpful in keeping my car services updated. I now feel safe. Thank You Zach. Staff is friendly and the service is excellent. More

Everything went well I have never any problems with the service, everyone does their best and the service in my opinion is excellent I can’t think of anything else to add. I have never any problems with the service, everyone does their best and the service in my opinion is excellent I can’t think of anything else to add. Thank You Dennis Walker More

Good service! No complains! Helps me every time I go get an oil change. Explains the process of how things work. Very helpful employee. It’s great. an oil change. Explains the process of how things work. Very helpful employee. It’s great. More

2 hours for oil change with an appt No decal on window when to service car next. Oil leaking on garage floor now! When making my appt should have been told of the wait for an oil change. No decal on window when to service car next. Oil leaking on garage floor now! When making my appt should have been told of the wait for an oil change. Zach was very nice! More

Excellent and well done Excellent service with understandable explanations for everything that was done. Mr Velazquez listened to what I wanted done and made sure the job was Excellent service with understandable explanations for everything that was done. Mr Velazquez listened to what I wanted done and made sure the job was done correctly and timely. Very professional More

Brought the car in for a warranty issue. Said it would take 2 1/2 to 3 hrs and got it done in 2 hrs. Quick check in and check out. take 2 1/2 to 3 hrs and got it done in 2 hrs. Quick check in and check out. More

We have had a very positive experience recently returning to this dealership. They were more than helpful and were very timely with my recall on my Titan XD. to this dealership. They were more than helpful and were very timely with my recall on my Titan XD. More