Pearson Nissan Of Ocala - Service Center

oil change/tire rotation..service satisfied customer but would like for ..CARWASH..to return...thanks....wait time was reasonable just..NO..coffee .. like seating COVID 19 ready..keep satisfied customer but would like for ..CARWASH..to return...thanks....wait time was reasonable just..NO..coffee .. like seating COVID 19 ready..keep up good works More

Brian did excellent job in my car .Thank you for a great service.My car running great now with nothing to worry. Sure to come back there again. service.My car running great now with nothing to worry. Sure to come back there again. More

Routine visit resulted in exceptional service. A routine visit for an oil and filter change turned into an exceptional service. The staff are exceptionally cognizant of the current guidelines for A routine visit for an oil and filter change turned into an exceptional service. The staff are exceptionally cognizant of the current guidelines for social distancing as well as the physical layout of the facility. The facility is clean and clear of any items that might be a contaminant. Tables and chairs are appropriately spaced and are neat and clean. The service to my vehicle was done in a prompt and timely manner. All in all, an exceptional service. Thank you for an exceptional and outstanding experience. More

Isaac was great in providing as a service advisor Isaac was prompt to see me and it took no time to write up the order. He was even nice enough to offer available specials for the service & parts dep Isaac was prompt to see me and it took no time to write up the order. He was even nice enough to offer available specials for the service & parts dept. My only disappointment was that there was no coffee. I was looking forward to relaxing while I waited for my vehicle and enjoying a cup of coffee. But the dealership did not offer any coffee. Hope it returns by the next time I return. In regards to the "9" given in the price, this was NO fault of Isaac as he did apply the appropriate specials to my bill. It is the dealership or Nissan that sets the price for various service & parts. Isaac DID NOT do anything wrong. More

Brian was very courteous and caring. He came into where I was waiting and explained everything throughly. I give him an excellent review. Nissan was clean and using CDC guidelines. Very appreciated I was waiting and explained everything throughly. I give him an excellent review. Nissan was clean and using CDC guidelines. Very appreciated More

I entrust my vehicle to your care Took my vehicle in for 5k service. At time of pickup there was oil dripped on the hood of my car. Service rep immediately took vehicle back in and ad Took my vehicle in for 5k service. At time of pickup there was oil dripped on the hood of my car. Service rep immediately took vehicle back in and addressed the situation. He said they have a leak in line above where my vehicle was parked. I can’t believe the dealership would allow a particular area to continue to be used with such a leak, this is no regard for property I trusted this dealership to take care of my vehicle when in their hands ...I have no confidence in them. This was my first time to their service area. Leaves me a bit hesitant to ever return. More

Took care of me outstanding in a short time Great customer service and great people who work there would recommend dearship to anyone who is looking for a car or truck keep up the great work Great customer service and great people who work there would recommend dearship to anyone who is looking for a car or truck keep up the great work More

excellnt service excellent service by the service rep service was quick and good you are asking for too many words I am running out of words if you want a survey again excellent service by the service rep service was quick and good you are asking for too many words I am running out of words if you want a survey again don't ask for so many words More

Mr. Brian Purdy was so helpful. When I explained the issue to him on the phone, he gave me same day appointment. And, he was able to solve the problem. Thank you Mr. Purdy issue to him on the phone, he gave me same day appointment. And, he was able to solve the problem. Thank you Mr. Purdy More

My car’s battery unfortunately reached it last breath and needed a new one. I called Pearson Nissan and spoke with Brian and he helped getting my car in at the service center as a walk in while the service c needed a new one. I called Pearson Nissan and spoke with Brian and he helped getting my car in at the service center as a walk in while the service center was busy. Brian is the second service advisor to help me at the service center and was super friendly on the phone and in person. There also was a super nice and welcoming greeter that assisted me when I pulled in but I forgot her name. Thank you again Brian! More