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Pearson Nissan Of Ocala - Service Center

Ocala, FL

4.6
3,845 Reviews

3,845 Reviews of Pearson Nissan Of Ocala - Service Center

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January 31, 2025

Loved the staff and service. They could not figure out what was going on so asked that I return if the issue persisted, which it did. They very happily replace the part causing More

by TVIDAL47
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vanessa Dean
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 31, 2025

Great Great Great Great Great Great Great Great Great Great Great Great Great Great Great Great Great Great More

by Garth Fletcher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chloe Sessler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samantha Ziegaus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vanessa Dean
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 31, 2025

I bought my vehicle fairly recently and my started to make an awful noise. I took it into Nissan to have them look at it! The service center was exceptional, prompt, and seamlessly. They went above and b More

by Alyssa
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Ziegaus
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 31, 2025

Was disappointed that no one came to talk to me about extra service that was being recommended via text message. Also service advisor never talked to me after appointment to explain total charges. I had More

by JAMMITT55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vanessa Dean
4.0
This rating includes all reviews, with more weight given to recent reviews.
January 31, 2025

The best service I ever had. You guys are great from start to finish. Keep up the great work you guys do. Very impressed. . Will tell everyone to use your service. Exceptional. More

by TYSONCLEO1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy Morejon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Isaac Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zachary McQuaig
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samantha Ziegaus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vanessa Dean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cristina Rosario
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 26, 2025

The dealership is clean with a comfortable waiting area. Snacks and drinks are provided. Employees are very efficient. More

by BREN59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cristina Rosario
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 28, 2025 -

Pearson Nissan Of Ocala responded

"Thank you for your kind words! We’re so glad you enjoyed the clean and comfortable environment of our dealership, along with the snacks and drinks we provide. It’s also great to hear our team’s efficiency stood out to you. We truly appreciate your feedback and look forward to serving you again!"

January 26, 2025

They did a good job, and I got right in. Found them to be very friendly too More

by hackerpoppop
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vanessa Dean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 28, 2025 -

Pearson Nissan Of Ocala responded

"Thank you for the kind feedback! We’re so happy to hear that everything went smoothly and that our team’s friendliness stood out. We appreciate your support and look forward to welcoming you back again soon!"

January 26, 2025

I paid for checking fan problem and paid for filter but still have same problem No different so I paid for nothing and have same problem More

by JEROMEGARIEPY
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
Chloe Sessler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vanessa Dean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 28, 2025 -

Pearson Nissan Of Ocala responded

"We’re sorry to hear about your experience and that the issue with your fan problem hasn’t been resolved. That’s certainly not the level of service we aim to provide. Please give us a chance to make this right—reach out to us so we can review your visit and work toward a solution. Your satisfaction is important to us, and we appreciate the opportunity to address this."

January 26, 2025

Sam in service is the reason that I keep coming back to Pearson Nissan. She knows her craft and keeps me up to date on what my vehicle needs. She is wonderful to deal with More

by CGPITT30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Ziegaus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 28, 2025 -

Pearson Nissan Of Ocala responded

"Thank you for your amazing feedback! We’re delighted to hear that Sam’s expertise and dedication keep you coming back to Pearson Nissan. It’s wonderful to know she keeps you informed and makes every visit a great experience. We’ll be sure to share your kind words with her. We truly appreciate your loyalty and look forward to serving you again!"

January 24, 2025

I was please with the facilities and staff. I worked with the service department and sales to buy an extended warranty that was quick and easy. I woul like some help understanding the vehicles More

by JRBALLC99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cristina Rosario
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 25, 2025 -

Pearson Nissan Of Ocala responded

We’re delighted to hear you had such a great experience with our team and found the process of purchasing your extended warranty to be quick and simple.