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Pearson Nissan Of Ocala - Service Center

Ocala, FL

4.6
3,847 Reviews

3,847 Reviews of Pearson Nissan Of Ocala - Service Center

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December 02, 2020

Rating would have been much higher except in the enclised portion where you speak to service person about your issue person did not have on a mask!!!!!!!!!Did not remember who the service person was therefor More

by JONES.JB64
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
December 01, 2020

I brought my Titan in because my dash indicator showed low air in one of my tires. I told George that was supposed to be fixed on my last visit 1 week ago. He said leave it with me and l'll check all fou More

by EVERETT155
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George St John - Service
November 30, 2020

Making an appointment is very convenient; always willing to work around my schedule. Brian is very courteous and personable. He listens to my concerns and does anything necessary to address them. it’s obvio More

by PAMELAMLYNN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Purdy
November 29, 2020

Brian Purdy did an excellent job explaining and keep me well informed on the process even on his day off. Both he and the Service Manager worked as a team. Couldn't ask for better service. More

by KTURNER7
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Garry Bradley
November 28, 2020

Jimmy always take care of me...he doesn’t do anything that is not ready.I appreciate it, being on a budget. l always look forward to getting my car serviced due to the customer service, price and friendl More

by TEETHGIRL64
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Morejon
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 28, 2020

Please bring the car wash/vac when getting an oil change! ..regular car washes are open now, so... ?.. customer service is great though Thank you. More

by Oceanlady
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Morejon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Isaac Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 27, 2020

Moved down from Ct with a leased Rouge. Bought it outright at Pearson and continue to have my car serviced there. I find the service very organized and efficient. Cost seems fair. Takes a little tim More

by PTFAGAN84
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaac Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 26, 2020

the price on your transmission oil change was way over priced . that will be deal breaker to another altima purchase just the principal of it More

by PINETREE6440
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Isaac Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 26, 2020

Have been going to this dealership for many years. Very pleased with service agents, latest of which is Isaac. Many thanks for courtesy and quality service. More

by DELPHINE.HERBERT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaac Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 24, 2020

Purchased my car from Pearson and have only had it serviced by Pearson. I really appreciate having Isaac who has gotten to know me and my car. We purchased a Nissan for my daughter and have only had More

by RETTAB63
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaac Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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