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Pearson Nissan Of Ocala - Service Center

Ocala, FL

4.6
3,848 Reviews

3,848 Reviews of Pearson Nissan Of Ocala - Service Center

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February 27, 2021

Being a long customer with this location. My latest interaction with Isaac was the best ever. Isaac made sure all my needs were met! If I can have Isaac every time, my experience will be great always. More

by DFLE5063
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaac Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 25, 2021

Pearson has serviced our cars for nearly 8 years. Service has been so good, we bought a new Rogue at Pearson, last fall. Sales associate found us thee perfect fit, at a great price. More

by OCALA3000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Morejon
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 25, 2021

Calling and texting to continue to get a sale is a poor business practice after the dealer can not meet your needs that had been discussed well before. Please spend more time accommodating your customers a More

by BRINKLEY8587
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Na
February 24, 2021

Very pleased with my service appointment. Prompt attention upon arrival. Periodic updates as service progressed. I received some suggested service advice for my next visit. More

by JCRoels
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Morejon
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 20, 2021

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by LEON.TSIMPIDES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Spaulding
February 19, 2021

I was happy with the service performed, however, was disappointed by the number of employees not wearing masks. Issac was professional and wearing his mask. More

by KENLORBUILDS
Recommend Dealer
Yes
Employees Worked With
Isaac Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 19, 2021

I liked how we were treaded . Very professional. Very high marks , he kept us updated on the repairs. Very nice job .We will speak highly of your business More

by Kevin
Customer Service
Recommend Dealer
Yes
Employees Worked With
Isaac Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 18, 2021

The website shows they’re doing everything to be Covid friendly. Most of the customers had masks on, I did not see any employees with a mask on. George was the service representative.Which is not listed More

by LISAPLUGER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George
February 18, 2021

Tech and rep kept pushing for new tires on the car claiming the 2 yr old tires had dry rot then after letting them replace the tires they scratched my black rims and dented one replacing the tires iss More

by GUTTERGUYZ2016
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Isaac Velazquez
1.0
This rating includes all reviews, with more weight given to recent reviews.
February 16, 2021

Brian was very attentive and helpful when my car had a lot of things going on. He helped understand the priority of repairs and the pricing thoroughly and was always available for any questions. More

by SERENITY0708
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chloe Sessler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : nichole burchett
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