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Pearson Nissan Of Ocala - Service Center

Ocala, FL

4.6
3,803 Reviews

3,804 Reviews of Pearson Nissan Of Ocala - Service Center

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June 17, 2024

I have been coming to Pierson Nissan now for over 20 years and I love their customer service! More

by Maria M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaac Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2024 -

Pearson Nissan Of Ocala responded

Your feedback means the world to us, Maria! Thank you! - Pearson Nissan of Ocala

June 16, 2024

Pearson does not care about the customer when the sale is closed. They suck. I’ll never buy another vehicle from them. More

by EXCAVATOR1993
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cristina Rosario
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 25, 2024 -

Pearson Nissan Of Ocala responded

We apologize for your experience and any frustration caused. Customer care is important to us, even after the sale, so it's disappointing to hear this feedback. We'd like the opportunity to make things right if you're willing to reach out directly. Thank you, Nia Orona - Owner Loyalty Manager - (352) 622-4111

June 14, 2024

Zach McQuaig is very professional and personable. He goes beyond helpful in explaining what work will be done. More

by LOVESTOTRAVEL4177
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zachary McQuaig
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2024 -

Pearson Nissan Of Ocala responded

We're glad to hear Zach provided such professional and personable service at Pearson Nissan of Ocala. Thanks for sharing your positive experience!

June 14, 2024

Sales Rep was very knowledge and very helpful. Understood what i needed and didn't he can to make sure I was comfortable with my decision. Thank you Josh. More

by Esun16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2024 -

Pearson Nissan Of Ocala responded

We're glad to hear Josh provided knowledgeable and helpful service at Pearson Nissan of Ocala. Thanks for the positive feedback!

June 13, 2024

Does not provide service requested. Does not acknowledge customer request pr feedback. Only there to sell their products not there to help the customer More

by SAMANTHA.SOLOMON50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Vanessa Dean
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 25, 2024 -

Pearson Nissan Of Ocala responded

Samantha, I'm sorry to hear about your experience. We strive to be attentive and helpful with all customer requests, so this feedback is disappointing. Please reach out directly so we can address your concerns properly. Thank you, Nia Orona - Owner Loyalty Manager - (352) 622-4111

June 12, 2024

I have been a long time customer of this dealership since 2007. I appreciate the service. I usually get especially yesterday since my car was in an emergency situation as the battery died out and AAA came to More

by mesawaya
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vanessa Dean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2024 -

Pearson Nissan Of Ocala responded

Thank you for being a loyal customer since 2007 and sharing your experience with Pearson Nissan of Ocala. We're glad we could assist in your emergency situation, though we understand the pricing was higher than expected. We hope the eight-year warranty on the battery provides some peace of mind moving forward! Don't hesitate to reach out if there's anything we can help with in the meantime.

June 12, 2024

approved of surroundings and cleanliness of areas. Fast service and enjoyable trip for a necessary item. More

by CHAPP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zachary McQuaig
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2024 -

Pearson Nissan Of Ocala responded

Thank you for the positive feedback! We're glad to hear that you found Pearson Nissan of Ocala clean and efficient. We appreciate your support and look forward to serving you again!

June 10, 2024

The service department was excellent Everyone was cordial and nice Mr Jimmy there are no words to describe how nice and gentle you were Thank you all More

by SANBIRIDU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy Morejon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Isaac Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vanessa Dean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2024 -

Pearson Nissan Of Ocala responded

Hi Sanbiridu! We're delighted to hear that Mr. Jimmy and the team at Pearson Nissan of Ocala provided excellent service! Thanks for sharing your experience with us!

June 08, 2024

I took my Pathfinder in to replace a tail light. It was replaced quickly and with no hassle. Kudos to Christina. More

by JDANDSD2002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cristina Rosario
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2024 -

Pearson Nissan Of Ocala responded

We're glad to hear Christina & the team provided you with quick and hassle-free service at Pearson Nissan of Ocala. Thanks for sharing your experience!

June 07, 2024

Vanessa was excellent to deal with - very professional and informative and gave a great explanation of work performed and recommendations More

by ASILB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vanessa Dean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2024 -

Pearson Nissan Of Ocala responded

Thank you for the positive feedback! We're glad to hear Vanessa provided excellent service at Pearson Nissan of Ocala. We appreciate your support and look forward to assisting you again in the future!

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