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Pearson Nissan Of Ocala - Service Center

Ocala, FL

4.6
3,801 Reviews
Call Service Center (352) 622-4111

3,801 Reviews of Pearson Nissan Of Ocala - Service Center

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July 19, 2024

Very fast to get in for a service and also a very fast completion of my service that was preformed More

by 64CSANTIAGO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zachary McQuaig
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 22, 2024 -

Pearson Nissan Of Ocala responded

We're happy to hear our Pearson Nissan of Ocala team provided you with quick & efficient service! Thanks so much for the review. We hope to see you again next time!

July 19, 2024

Services center placed blame on me to fix something that should be covered by warranty More

by KWANDAPOITIER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cristina Rosario
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 23, 2024 -

Pearson Nissan Of Ocala responded

Kwanda, We're disappointed to see that your visit was anything but a stellar experience. We want to resolve your concerns and regain your confidence in us. Please reach out to discuss this with us. Thank you, Nia Orona - Owner Loyalty Manager - (352) 622-4111

July 17, 2024

Everyone was courteous and kinds they answered all of my questions and ensured I felt welcomed. More

by Amarilys716
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cristina Rosario
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 17, 2024 -

Pearson Nissan Of Ocala responded

Thank you for the fantastic review! We look forward to seeing you next time! - Pearson Nissan of Ocala

July 17, 2024

Meets schedule obligations Isaac is very great with satisfactory customer service skills and professionalism Otherwise from the above, the dealership needs to sto adding on extra unwanted services to More

by TICO4LIFE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaac Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 17, 2024 -

Pearson Nissan Of Ocala responded

Thank you for the feedback! We're glad to hear Isaac provided excellent service at Pearson Nissan of Ocala. We'll take your comments about additional services into consideration as we strive to improve.

July 16, 2024

So far everything is good. Isaac was very good with customer, and the person who sold us the car was also great. We're just quite disappointed to see that the 2024 car cost les More

by GOTWICE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaac Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vanessa Dean
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 16, 2024 -

Pearson Nissan Of Ocala responded

Thank you for sharing your experience with Pearson Nissan of Ocala. We're glad to hear that Isaac and our team provided good service, though we understand your disappointment regarding the pricing difference. We appreciate your feedback!

July 16, 2024

Great people and friendly. Good job. They don’t make you wait forever…. Thumbs up 👍👍👍 More

by RITADMORAES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy Morejon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Isaac Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zachary McQuaig
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samantha Ziegaus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vanessa Dean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cristina Rosario
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 17, 2024 -

Pearson Nissan Of Ocala responded

Thank you, Rita! We're happy you had such a positive visit to Pearson Nissan of Ocala! We'll see you at your next appointment!

July 16, 2024

Go to Cristina for all of your car maintenance needs! You won't regret it 😁 More

by ROSEMETAMORPHOSIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cristina Rosario
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 17, 2024 -

Pearson Nissan Of Ocala responded

Thank you for recommending Cristina and Pearson Nissan of Ocala! We look forward to providing the same level of care next time!

July 16, 2024

Outstanding service from the person dealing with me one on one to the service tech. Always updating the status of your repairs. More

by TRHETT1967
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy Morejon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Isaac Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zachary McQuaig
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samantha Ziegaus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vanessa Dean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cristina Rosario
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 17, 2024 -

Pearson Nissan Of Ocala responded

Thank you for the kind words! We're delighted to hear that our team at Pearson Nissan of Ocala provided outstanding service and kept you well-informed throughout your visit. We appreciate your support!

July 14, 2024

Services was done quick and thoroughly. Very courteous service technicians. Customer service is top notch. More

by TCALLISON49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaac Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 15, 2024 -

Pearson Nissan Of Ocala responded

We're delighted to hear that our team at Pearson Nissan of Ocala provided quick and thorough service. Thanks for highlighting the top-notch customer care!

July 12, 2024

I have always received excellent service when I take my vehicle to Pearson Nissan of Ocala. The staff is always friendly and makes me feel important. More

by LAMBDJ214
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy Morejon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vanessa Dean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 15, 2024 -

Pearson Nissan Of Ocala responded

Thank you for sharing your positive experience! We're delighted to hear that our Pearson Nissan of Ocala team consistently provides excellent service and makes you feel valued. We appreciate your support!

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