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Pearson Nissan Of Ocala - Service Center

Ocala, FL

4.6
3,801 Reviews

3,801 Reviews of Pearson Nissan Of Ocala - Service Center

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August 03, 2024

The dealership was very professional, prompt, and responsive to my emergency service request. I needed a new tire which was only 13 days old which had a screw lodged in the tire’s sidewall on my retu More

by PAULBUSSELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaac Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 02, 2024

Awesome Customer service! Cristina was great in assisting me with getting a new key fob made for my vehicle. Would definitely recommend relatives or friends to work with her! More

by ZANDER.LEMA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy Morejon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vanessa Dean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cristina Rosario
5.0
This rating includes all reviews, with more weight given to recent reviews.
Evan Couch
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 01, 2024

Provided good customer services. I was able to email Cristina directly to inform her I was running behind and she responded immediately to address my concern. More

by jacobsec
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cristina Rosario
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 02, 2024 -

Pearson Nissan Of Ocala responded

Thank you for sharing your experience! We're glad Cristina could assist promptly and provide excellent service at Pearson Nissan of Ocala. We appreciate your feedback!

July 30, 2024

They were very nice to me and easy to work with. I appreciate y’all guys at Pearson Nissan Ocala thanks Clayton Elliott the best More

by cecy1026
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Peeples
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clayton Elliott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vanessa Dean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Clayton Elliott aka the nicest guy
Aug 01, 2024 -

Pearson Nissan Of Ocala responded

We're delighted to hear that Clayton and the team at Pearson Nissan of Ocala made your experience a positive one. Thanks for sharing!

Aug 02, 2024 -

cecy1026 responded

Thank you

July 28, 2024

Cristina is bery good costomer service I recommend Cristina any time the dealership is the best with jimmy managerial he is the best as a manager he make time for the costomer and take pride on what h More

by JUANHERNANDEZ10381
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy Morejon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cristina Rosario
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 29, 2024 -

Pearson Nissan Of Ocala responded

Juan, we're delighted to hear that Cristina and Jimmy provided you with excellent service at Pearson Nissan of Ocala. Thanks for the recommendation!

July 27, 2024

This dealership is the best I have ever delt with. Vanessa is so knowledgeable about all things with my car. She goes above and beyond to assure that I understand all about the service of my vehicle. More

by SAWATSON0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy Morejon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vanessa Dean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 29, 2024 -

Pearson Nissan Of Ocala responded

We're delighted to hear that Vanessa provided such exceptional service at Pearson Nissan of Ocala. Thank you for your kind words and continued trust in our team!

July 26, 2024

This dealership treats you like family. The facility is always clean, and drinks and snacks are always available. More

by RVIERRA0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Peeples
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chloe Sessler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jimmy Morejon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Isaac Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Hinkle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mason Day
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zachary McQuaig
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samantha Ziegaus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vanessa Dean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cristina Rosario
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 29, 2024 -

Pearson Nissan Of Ocala responded

We're delighted to hear that you felt like family at Pearson Nissan of Ocala! Thanks for highlighting our clean facility and the available refreshments. We appreciate your support!

Jul 29, 2024 -

RVIERRA0 responded

Keep up the good work. When it's time for my next Rogue, I'll be there to see you.

July 26, 2024

They had a fair chance to earn a lifetime customer. And failed. Went in for a key fob,a not to expensive of a part and I told them what was happening and my suspicions. I was right. The 1.5 hour More

by Wolfe.allend
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Zachary McQuaig
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 29, 2024 -

Pearson Nissan Of Ocala responded

Wolfe.allend, I'm sorry to hear about your experience. We strive for transparency and thorough service, so it's disappointing to read this feedback. I'd like the opportunity to address these concerns directly with you—please reach out when you can. Thank you, Nia Orona - Owner Loyalty Manager - (352) 622-4111

July 26, 2024

I have had nothing but great experiences here so far. Service writer, Vanessa, is a pleasure to work with and the maintenance and repairs there have been great. More

by SARAHJ1076
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vanessa Dean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 29, 2024 -

Pearson Nissan Of Ocala responded

We're delighted to hear that Vanessa and the team at Pearson Nissan of Ocala have provided you with great service experiences. Thanks for sharing your positive feedback!

July 25, 2024

Our tire sign showed up on our dash,called and they said bring it in in the morning.we just needed to have our tires rotated We were out of there quickly ther after Great service. We were very pleased More

by DMFHEMMINGS11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy Morejon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Isaac Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2024 -

Pearson Nissan Of Ocala responded

Thanks for sharing your experience! We're glad to hear the team at Pearson Nissan of Ocala provided quick and great service. Safe travels ahead!

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