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Pearson Nissan Of Ocala - Service Center

Ocala, FL

4.6
3,813 Reviews
Call Service Center (352) 622-4111

3,813 Reviews of Pearson Nissan Of Ocala - Service Center

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January 20, 2025

Staff is professional, friendly and ensures customer satisfaction in Sales and services. Service was quick, fast and reliable. A Satisfied customer is a return customer. I highly recommend Pierson Ni More

by KCHERV60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Ziegaus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Everett done an excellent wash and wax to my Nissan Frontier.
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January 20, 2025

Great service in and out waited like 1. 5 hrs to get my oil change done. More

by Suga2113
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaac Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vanessa Dean
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 21, 2025 -

Pearson Nissan Of Ocala responded

Thank you for your honest review. We’re glad we could complete your oil change in under two hours. Please let us know if there’s anything else we can do to assist you.

January 19, 2025

This dealership has always given me the best service and prices that anyone can receive. More

by LJMASTER82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cristina Rosario
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 21, 2025 -

Pearson Nissan Of Ocala responded

Thank you for your loyalty and kind words! We’re so glad to hear that you’ve consistently received top-notch service and great prices with us. Your satisfaction is our priority, and we look forward to continuing to serve you in the future!

January 19, 2025

Clean and nice. Excellent service. Explained every thing getting done to my car as well. More

by Blair
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Ziegaus
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 21, 2025 -

Pearson Nissan Of Ocala responded

We’re delighted to hear you enjoyed our clean facilities and excellent service. Keeping you informed about your vehicle’s care is important to us, and we’re glad we could provide that for you. We look forward to serving you again!

January 19, 2025

Appt was on time. Our Service representative was very Knowlegeable. We had a couple of questions about the car operations. She could speak to them and proper battery c More

by HMBURNETT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vanessa Dean
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 21, 2025 -

Pearson Nissan Of Ocala responded

Thank you for your feedback! We’re glad your appointment was on time and that our service representative could address your questions about car operations and battery care. Providing knowledgeable and helpful service is our goal. We’re also happy to hear you enjoyed the ample waiting area. We look forward to assisting you again!

January 15, 2025

Perfect service! Vanessa was so kind and helpful. The only complaint I have- they did not reset the oil settings on my vehicle so I got a notification a couple of day More

by kdennis11517
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vanessa Dean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 21, 2025 -

Pearson Nissan Of Ocala responded

Thank you for your review! We’re thrilled to hear you had a great experience and that Vanessa was kind and helpful. We apologize for the oversight in resetting your oil settings and understand how that could be an inconvenience. Please feel free to stop by, and we’ll be happy to reset it for you. We appreciate your feedback and look forward to serving you again!

January 15, 2025

Always helpful on time and really takes good care of you so far they are #1 More

by rjohnson1082
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Ziegaus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vanessa Dean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 21, 2025 -

Pearson Nissan Of Ocala responded

Thank you for your amazing feedback! We’re so glad to hear that our team has been helpful, punctual, and focused on taking great care of you. Your support means the world to us, and we’re honored to be your #1 choice!

January 15, 2025

I was greeted promptly by a young man that got my milage, etc. and showed me to my service rep. Samantha, who was a delight set me up for an oil change, filter and tire rotation plus the overall inspection More

by TRAINHEAD2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clayton Elliott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samantha Ziegaus
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 21, 2025 -

Pearson Nissan Of Ocala responded

Thank you for sharing your experience! We’re thrilled to hear that you were greeted promptly and received excellent service from both our team and Samantha. We’re glad the oil change, filter, tire rotation, and inspection were completed to your satisfaction and in a timely manner. We appreciate your feedback and look forward to serving you again!

January 13, 2025

Service representative (Vanessa) did excellent job of explaining the process, and kept informed about the work. More

by LOCHRANEHM
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vanessa Dean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 21, 2025 -

Pearson Nissan Of Ocala responded

Thank you for your feedback! We’re so glad to hear that Vanessa provided excellent service and kept you informed throughout the process. We truly appreciate your kind words and will be sure to share them with her. We look forward to serving you again soon!

January 13, 2025

Great service from start to finish. Drove in the service bay and was met by a service writer and got to work on what needed to be done . Expected good service got great service . More

by richardandcherry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zachary McQuaig
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samantha Ziegaus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vanessa Dean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 21, 2025 -

Pearson Nissan Of Ocala responded

Thank you for your wonderful feedback! We’re thrilled to hear that your experience from start to finish exceeded your expectations. Providing great service is our goal, and we’re so glad we could deliver that for you. We appreciate your kind words and look forward to serving you again in the future!

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