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Pearson Nissan Of Ocala - Service Center

Ocala, FL

4.6
3,781 Reviews

3,781 Reviews of Pearson Nissan Of Ocala - Service Center

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December 22, 2024

Nice pleasant people, clean friendly people. They tried there best to fix my car but it wouldn't act up so they told me bring it back leave overnight. More

by lskyblue52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vanessa Dean
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 22, 2024

I have taken my Nisson since 2018 never had a issue or complaint always on time and to schedule is not a long wait also coupons on line save little More

by TRACYTARDIF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vanessa Dean
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 21, 2024

Great personal service! Everything is customer-oriented! Sending reminders when service is needed is much appreciated. Pearson doesn’t forget the buyer once the car leaves t More

by jes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Ziegaus
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 18, 2024

Excellent customer service, the maintenance advisor was very helpful, waiting time was reasonable, waiting area is nice. More

by MORACE0263
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cristina Rosario
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2024 -

Pearson Nissan Of Ocala responded

We are delighted to hear that you had a Truly Exceptional service here at Pearson Nissan of Ocala. It would be our pleasure to serve you again, come back and see us soon!

December 16, 2024

The engine undercover is now missing. Can’t tell you if it was you or the tow company but either way, I’m not completely happy. More

by Tekeira_e_goosby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Ziegaus
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2024 -

Pearson Nissan Of Ocala responded

"Thank you for bringing this to our attention. We sincerely apologize for the inconvenience caused by the missing engine cover. This is not the level of service we strive to provide, and we take this matter very seriously. please give us a call at (352)-622-4111

December 15, 2024

Was really friendly and respectful. answer all my questions and concerns. Explain everything very Carefully More

by HELENABERNAL96
Recommend Dealer
Yes
Employees Worked With
Cristina Rosario
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2024 -

Pearson Nissan Of Ocala responded

Thank you so much for taking the time to leave such a wonderful review!

December 15, 2024

Cristina Rosario was VERY professional, informative, efficient and courteous My vehicle was finished at time promised!!! More

by rogerrafuls
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cristina Rosario
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2024 -

Pearson Nissan Of Ocala responded

Thank you so much for your Kind words and feedback! We are so happy to hear that Cristina Rosario provided you with A truly Exceptional Service!!

December 14, 2024

As always the service dept does a technically perfect job. From the original pull up into the service lane to the final completion. More

by JIMSPAULDING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy Morejon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vanessa Dean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2024 -

Pearson Nissan Of Ocala responded

Your kind words are a wonderful testament to the hard work and dedication we put into every job. We look forward to serving you again in the future!

December 13, 2024

I had my car towed in after hours with an issue with my oil pan. They contacted me quickly the next morning, and it was fixed the same day! A recall on my car was also discovered, and that was taken care More

by Teach
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Ziegaus
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 13, 2024

Samantha is awesome, very knowledgeable and professional. Handle my car troubles very expedited and resolve my issues More

by none23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy Morejon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samantha Ziegaus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2024 -

Pearson Nissan Of Ocala responded

Thank you for your gracious words! We’re delighted to hear you enjoyed Samantha's service. Delivering exceptional experiences is always our top priority.

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